AutoNation Honda Hollywood - Service Center

Great customer service but even with appointment too long of a wait. Need to space out appointments more so wait time is not as long of a wait. Need to space out appointments more so wait time is not as long More

Service was fast and easy. They even took me after I had delays getting to the dealership. very thoughtful of them. The dealership gave me the car back working new and timely with no service charges delays getting to the dealership. very thoughtful of them. The dealership gave me the car back working new and timely with no service charges More

Friendly staff Jean Cilien However the GM called a Friendly staff Jean Cilien However the GM called a meeting with the service manager and advisors leaving customers in limbo on the status of repairs Friendly staff Jean Cilien However the GM called a meeting with the service manager and advisors leaving customers in limbo on the status of repairs. Waited just about two hours before I went to the service desk to ask about the diagnostic on my AC. Was told rudely that the Gm called a meeting and there was nothing she could do about it I would just have to wait. I said I wanted to speak to someone and was told in a nasty tone that I told you there is nothing I can do you will just have to wait. I am disappointed that a plan was not in place to while this meeting was held to follow up with customers. After two hours I found out there was no problem they could find and they recharged the AC with a dye. Jean Cilien Was friendly and polite however an apology for the wait would have been fine. A customer service refresher needs to be reviewed with your service desk! More

Brought my car in for 10k mile service. I had an appointment late in the day, and was taken on time. Amazingly, I only waited an hour for the service to be complete. The Service Advisor was very k appointment late in the day, and was taken on time. Amazingly, I only waited an hour for the service to be complete. The Service Advisor was very knowledagle and professional. He even cleaned a grease mark left behind after the car was washed, which was not even his job. The service department was very clean, and although was busy, was very organized. More

Horrible paint shop department. Very poor service in every way shape and form. Not happy every way shape and form. Not happy More

Knowledgeable staff. Friendly professional also Willing to listen. Got what was needed no extras thrown out for unnecessary charges. 2nd visit to the dealer has been positive. to listen. Got what was needed no extras thrown out for unnecessary charges. 2nd visit to the dealer has been positive. More

Overall excellent service. Coach provides excellent service and follow up. I highly recommend this place. Ty service and follow up. I highly recommend this place. Ty More

I always feel like my business is appreciated.Tameka is I always feel like my business is appreciated. Tameka is fabulous at her job, she’s a real asset. I always feel like my business is appreciated. Tameka is fabulous at her job, she’s a real asset. More

Jason in Collision was super helpful. The part he needed wasn’t available for a while but he kept on it. He kept me well informed on the progress throughout. wasn’t available for a while but he kept on it. He kept me well informed on the progress throughout. More

Throughout my car buying and service experience, I have not found a better dealer/service experience. Autonation Hollywood is simply the best all around. Top notch auto dealer not found a better dealer/service experience. Autonation Hollywood is simply the best all around. Top notch auto dealer More