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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,077 Reviews

1,077 Reviews of AutoNation Honda Hollywood - Service Center

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August 17, 2023

I visited this Tuesday morning on August 15th with an appointment at 9am for a simple Oil change only and it took over an hour and a half for service to be completed. There was two other issues that coul More

by carlmankind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Aug 22, 2023 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

AutoNation Honda Hollywood makes you feel welcomed the minute you walk in the door. You will always receive outstanding customer service. Customer satisfaction is extremely important to them. More

by Greene26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi, Elias, Winston
Aug 22, 2023 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 16, 2023

Easy to schedule, everything on time. Very professional. Comfortable waiting area. Good basic amenities (restrooms, water/soda/snack machines. More

by danielcarvallof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Endy Suarez
Aug 22, 2023 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2023

Rocky was excellent. It took less than an hour and he was very attentive and informative. Greatly appreciated all his help!! More

by enamoradoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Aug 18, 2023 -

AutoNation Honda Hollywood responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 12, 2023

Love everyone there. Just to name a few..Rafael, Rocky have been there forever, they're like family now...Endy, is new but very welcoming and kind, I've been going to Hon More

by Losiew12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Aug 15, 2023 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 11, 2023

My service advisor Abel was great and very accommodating during my appointment. They truly care about their customers at this dealership More

by marydenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Aug 14, 2023 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

Excelente service ! !! Very professional as well . I’ve been coming to this dealer for the past 6 years , and will keep coming back . More

by giancarlobrunet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Endy Suarez
Aug 14, 2023 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Car in for insurance evaluation report for repair ! 2 days later they call car is ready! No evaluation nothing ! Paid $900 When they try to go to get car ! The remotes don’t work !!! Like I reported More

by LovedIt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adien
Aug 11, 2023 -

AutoNation Honda Hollywood responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5033 to discuss what we can do to help.

Aug 15, 2023 -

LovedIt responded

Beleive or not !! Went back ! Manager Victor said yes I’ll take of it and fix it THIS TIME ! They showed me a part they were changing to stop the alarm going off non stop ! And wow they would pay for it !! They did !! Got home !! Few hours later the car Alarm goes off by itself again !! They have no clue what they’re doing !! Called back ! Manager does not take my calls !! Wow for service = zero you can’t beat that !! Now $900 lost later I’m stuck with the same original problem !!

August 08, 2023

Clarence was phenomenal to work with. Great customer service, my visit way long and frustrating which was very good. More

by Nichola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Williams
Aug 11, 2023 -

AutoNation Honda Hollywood responded

Hi Nichola, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

August 05, 2023

Mr. Clarence Williams was a pleasure to work with. He made sure I knew what was going on with my car and updated me very often. Kudos to him. More

by Fontamara70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Williams
Aug 08, 2023 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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