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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,100 Reviews

1,100 Reviews of AutoNation Honda Hollywood - Service Center

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June 29, 2022

Felt ripped off and wasn't really provided an explanation as to why my service fees were so high. Waited 2 hours for an oil and air filter change. Horrible service at check out where I was left to fi More

by CF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwayne
Jul 01, 2022 -

AutoNation Honda Hollywood responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We are deeply disappointed by your experience at AutoNation Honda Hollywood. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-5033 to discuss what we can do to help.

June 28, 2022

Excellent Customer Service. The gentleman that assisted me was the best. I would recommend this place to everyone. More

by Tanyamxw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luc Durogene
Jun 29, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 27, 2022

I usually don't have a problem. This time I had to wait 3hrs. Usually 1at the most More

by dbarlitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Campbell
Jun 29, 2022 -

AutoNation Honda Hollywood responded

Hello Dbarlitt, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2022

One of the best locations to servicing my car. From the moment you walk in everyone is hospitable and they take the time to service you, even on a busy day. And let me tell you the waiting isn't b More

by sdarana8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rey
Jun 27, 2022 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2022

The customer representative are wonderful! ! But the wait is unrealistic, was told an hour in half and waited over 3 hours. Hopefully they will be able to employ more people so service could be More

by ashtony1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo
Jun 27, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 23, 2022

Thanks for making it easier and see the details of my car to be fixed and safer More

by Desi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Gomez
Jun 27, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 23, 2022

I've been going there for about 20 years and I have always been happy with the service. More

by marilyn
Recommend Dealer
Yes
Employees Worked With
Avi
Jun 27, 2022 -

AutoNation Honda Hollywood responded

Hi Marilyn, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 23, 2022

I had a great experience, my advisor Avinash was incredibly helpful and kind. It was my first time getting my car serviced at AutoNation and he was very patient and explained everything clearly. I w More

by Csmileylove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avinash Singh
Jun 27, 2022 -

AutoNation Honda Hollywood responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 22, 2022

Wonderful, attentive staff, clean environment. My vehicle was serviced and finished on time. Luc Durogene, is always able to answer the questions about my service concerns. More

by Green_mandarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luc Durogene
Jun 23, 2022 -

AutoNation Honda Hollywood responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2022

Great service. Great customer service. Will return to auto nation Honda for my next service need! More

by Victoriadeleon7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 23, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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