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AutoNation Honda Hollywood - Service Center
Hollywood, FL
1,089 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,089 Reviews of AutoNation Honda Hollywood - Service Center
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May 05, 2022
Great service from the start my sales rep Ernie worked with me to find a great car and great value. Since I have been using the dealer for my service. Tameka has done an outstanding job servicing my vehic with me to find a great car and great value. Since I have been using the dealer for my service. Tameka has done an outstanding job servicing my vehicle my last visit was due to a faulty ignition. She took care of it replacing a weak battery plus full vehicle inspection. More
by gajutie
Employees Worked With
Tameka
May 03, 2022
Honda, like other places such as Firestone, has this bad and dishonest practice of overcharging customers for parts. The same parts that regular Auto Parts sell for like $33, they will charge you $96 to and dishonest practice of overcharging customers for parts. The same parts that regular Auto Parts sell for like $33, they will charge you $96 to $130 for it. I got charged $127 for 4 spark plugs and another $127 for a coil cover, not including the labor fee and another fee of $56 added for tools they used at the shop. Those tools are there to be used for years, how could a dealer charge each customer $56 or more for using its own tools. Besides charging a lot for labor, Honda chooses to cheat its customers out of parts prices by charging 2 to 4 times the normal price and falsely claim "these parts are original Honda parts, that's why they cost 3 or 4 times the price of parts at local Auto Parts". While it might be true for some specific parts, spark plugs, coil cover, valve cover gasket, etc... that Honda used are not OEM parts. They purchase them at discounted prices from local auto parts stores. I think the BBB and Department of Commerce should start investigating these shady practices from those big companies. More
by Mingolove
Employees Worked With
Dwayne
May 02, 2022
Coach in service department was great to work with. Very professional and got me out as quick as he could. Keep up the great customer service Coach your the best!! Very professional and got me out as quick as he could. Keep up the great customer service Coach your the best!! More
by marilou
Employees Worked With
Coach
