AutoNation Honda Lewisville

Service has been better than in the last few months. Hope the department keeps getting better the department keeps getting better More

Everyone I came in contact with was very courteous and professional from when I made my appointment on the phone to paying for my service. I inquired about an accessory and even though it was nearly closi professional from when I made my appointment on the phone to paying for my service. I inquired about an accessory and even though it was nearly closing time, a gentleman was called to assist me. He was very courteous and helpful with my inquiry. More

Ashlyn was wonderful. She helped me set up my whole service and found me a coupon to save me some money on my service. I will 100% go back to her as my service adviser in future visits. service and found me a coupon to save me some money on my service. I will 100% go back to her as my service adviser in future visits. More

No issues with the service, they greeted me promptly and turned the car around in just a few hours. turned the car around in just a few hours. More

Great services, nice people, take care of you right away. I like to go there every time. I like to go there every time. More

Worst car buying experience of my life. The financing department in particular was absolutely dreadful. I had provided all of my information up front the day before I went in to finalize the purchase. department in particular was absolutely dreadful. I had provided all of my information up front the day before I went in to finalize the purchase. Even though they had everything they needed, we were still at the dealership for 3.5 hours sitting around waiting -- during which time the ran my credit with a different auto financing company without my authorization and after I told them that I was going with CapitalOne, and that I did not want to look at other offers. When I finally got in the car to drive away, the driver's side window would not go up or down. It aws stuck halfway open. So they had obviously lied about doing a full inspection of the vehicle. When I finally got the car two days later, I found out that the charging port was faulty, and I could not fully charge the car. So I returned the vehicle to the dealer. They claimed that they would "unwined" my auto loan that day and wire the money back to CapitalOne. I called CapitalOne on Monday, two days after I had returned the vehicle, and the dealer had not even been in contact with CapitalOne. I am currently STILL waiting for them to get the financing straight, and I cannot purchase another vehicle until this is done. So now I am having to borrow vehicles for the next 5 to 10 days because this dealership does not know how to do what they promise. Absolute worst purchasing experience of my life. DO NOT BUY A CAR FROM THIS DEALER. More

The people at the AutoNation Honda Lewisville did a great job in taking care of my car, and making me feel right at home. job in taking care of my car, and making me feel right at home. More

Michael Malone went out of his way to get me a small discount for my oil change and alignment since I had to by new tires unexpectedly. discount for my oil change and alignment since I had to by new tires unexpectedly. More

My sales team was professional, attentive, and low-key. Just what I like. I got the highest trade-in value for my car which is what sealed the deal. Just what I like. I got the highest trade-in value for my car which is what sealed the deal. More

Great, honest service! No up-sale. Steve explained what was done very well and I was pleased with the wait time. was done very well and I was pleased with the wait time. More