AutoNation Honda Lewisville

James Norris was outstanding in providing customer service. James was great to work with and was extremely helpful. James kept me informed and treated me professionally and was always responsive to service. James was great to work with and was extremely helpful. James kept me informed and treated me professionally and was always responsive to my needs. More

Honestly, I don't like leaving reviews but here I go. I met with my advisor Steven who was so nice - from beginning to me leaving the dealership. I asked him to speak with a manager about an agreement made met with my advisor Steven who was so nice - from beginning to me leaving the dealership. I asked him to speak with a manager about an agreement made to me from another manager there. I was able to speak with Christina* the service manager and told her the situation and she didn't hesitate to fulfill the request. They ACTUALLY go through with what they say they are going to do. Many people just say things to satisfy a customer but they honestly went above and beyond. I didn't expect the service and the outcome that I received. I am definitely grateful! L. Richards More

I leased my car about 3 years ago and return for maintenance, I am always greeted when I pull up. My service guy makes my day ( James Norris) and always gets the job done. I appreciate that he keeps maintenance, I am always greeted when I pull up. My service guy makes my day ( James Norris) and always gets the job done. I appreciate that he keeps me updated and gives me a rundown of anything I might or do need done to my car without being pushy,I got burned by a shop a few years ago because I'm a was talked into things I didn't need in an inspection and screwed out of my money so now I'm very hesitant when it comes to spending my money when it comes to my car . James has definitely earned my trust and I believe he will do what's right for my car maintenance. The dealership is always clean and being a breast cancer survivor I love the fact it is supported here. Everyone is nice so you can't go wrong but James Norris is definitely my pick. More

I was very impressed with James and his efforts in helping Joyce and myself. We had our Honda CR-V in for air condition service and went out of his way and gave us good information for future prevent helping Joyce and myself. We had our Honda CR-V in for air condition service and went out of his way and gave us good information for future preventing for problems. Thank you, Wm David Windebank More

I have visited numerous dealerships in my quest for a Honda Pilot, and Autonation Honda in Lewisville TX outpaced the competition and exceeded my expectations. While everyone we met was courteous and Honda Pilot, and Autonation Honda in Lewisville TX outpaced the competition and exceeded my expectations. While everyone we met was courteous and friendly, I want to single out Jay Kemp for a special nod. He was an enthusiastic go-getter from start to finish (10 hours total, with a one hour break); Jay worked his heart out to help deliver the exact car that I was looking for, and he did it with a great smile, good humor, and a sense of integrity that I appreciate and admire very much. Many people make their purchases not only based on the quality of the merchandise, but also on the manner in which they are treated by the staff. I am thankful for the team members who participated in this sale, but Jay was the face and heart of the sale. More

It was nice trip for the service for my Honda CRV. More

Efficient & trustworthy auto service. Have used this service center for years. Reliable. service center for years. Reliable. More

Very attentive service representative - James Norris - took care of all requests. Always kept me updated every step of the way. Great service! I will continue using them. took care of all requests. Always kept me updated every step of the way. Great service! I will continue using them. More

Service is excellent. Employees are friendly. Waiting area is spacious and clean. Car wash is provided after service. area is spacious and clean. Car wash is provided after service. More

Normally I am very pleased with the service here. However the dealership was unable find and fix my problem, it continues and I am extremely upset over the problem. I will be bringing it back to hopefully g the dealership was unable find and fix my problem, it continues and I am extremely upset over the problem. I will be bringing it back to hopefully get it fixed this time. More