AutoNation Honda Lewisville

I really appreciate all the efforts of Janet and Michelle to bring a good deal! They stayed until late because they are passionate for people's needs (my wife is facing a breast cancer)! I couldn't buy in a to bring a good deal! They stayed until late because they are passionate for people's needs (my wife is facing a breast cancer)! I couldn't buy in a better place! Thank you so much for all the details! More

Michael went above and beyond, in take care of my Honda Accord! A job very well done!!! Accord! A job very well done!!! More

Purchased a Certified 2024 Passport in August 2025. 4 stars for good purchase experience and 0 stars for after-sale support. Received vehicle with 2 damaged tires, called 3 different managers asking fo 4 stars for good purchase experience and 0 stars for after-sale support. Received vehicle with 2 damaged tires, called 3 different managers asking for callbacks with zero response. Fourth manager finally returned my call and I explained the situation with a detailed email following the call. After not hearing anything for several days called again, but he offered very little support to help alleviate the situation. So, after owning less than a month was forced to purchase 4 new tires for $1420 to make sure car was safe to drive. As a caveat though, we are pleased overall with the Passport despite our displeasure with the management staff. An addendum to my initial review: Same problem, no communication. Was emailed and asked to call the general manager (GM) to discuss my experience because of this review. Phoned twice and left messages for the GM to call me back with zero response. Discouraging, you would hope that the managerial staff would be more considerate of their customers. It is up to the GM now to call me if he wants to know about my experience, my phone number is in their system. So, will be changing my rating from a 2 to a 1 More

The staff was very excellent very professional got all the work done that was needed. the work done that was needed. More

Mike Malone is the reason we have been loyal customers at your dealership for over 20 years. your dealership for over 20 years. More

Ivan, in service, was awesome. Courteous and professional throughout the entire process. I would recommend the dealership to anyone. Courteous and professional throughout the entire process. I would recommend the dealership to anyone. More

Sean akcay is the best salesman. traded my car, he gave me good deal thank you Sean traded my car, he gave me good deal thank you Sean More

I have used this dealership since I moved to Coppell, Tx. , 25 years ago. I am a Honda person. , 25 years ago. I am a Honda person. More

Cynthia and the entire AutoNation service team were wonderful to work with! Definitely recommend for any service needs you may have! wonderful to work with! Definitely recommend for any service needs you may have! More

The worst customer service experience I've ever had. I bought 3 cars for almost $60k. No one answers the phone. When they answer they can't answer my questions. Leave me on hold and management doesn't I bought 3 cars for almost $60k. No one answers the phone. When they answer they can't answer my questions. Leave me on hold and management doesn't return my call. I will never in my life buy another car from Autonation nor will I recommend anyone to buy a car here. More