AutoNation Honda Lewisville

Really Good service , kept me yo dated hourly of how my service was going. Even for video proof which I was really surprised but really happy. service was going. Even for video proof which I was really surprised but really happy. More

I have been using this dealership since 2019 with both of my Honda Ridgeline RTL-E vehicles. The staff is knowledgeable, friendly and professional. They do not push for repairs or service that is not needed. my Honda Ridgeline RTL-E vehicles. The staff is knowledgeable, friendly and professional. They do not push for repairs or service that is not needed. Their prices are fair and competitive. I have never had to return for the same issue as they do it right the first time. I am usually able to find a Honda coupon online that they will match if not one of theirs. They have a text system that keeps you updated on the progress of your service which is helpful for time management. Would highly recommend for service and repairs. More

Nicole Peter, the service advisor, was awesome. The experience from being received at the service center to communications in between and the pick-up process was excellent. 5 stars to Nicole Peter! The experience from being received at the service center to communications in between and the pick-up process was excellent. 5 stars to Nicole Peter! More

I was looking for a specific vehicle and AutoNation Honda Lewisville had one very close to what I wanted. We negotiated a very reasonable deal and I picked up the vehicle the next day. Very easy to work wi Lewisville had one very close to what I wanted. We negotiated a very reasonable deal and I picked up the vehicle the next day. Very easy to work with, knowledgeable, and provided exactly what they said they would. I would buy again from here. More

Good service. Excellent people. Honest and helpful. My service rep was really nice and knew what they were doing. Excellent people. Honest and helpful. My service rep was really nice and knew what they were doing. More

This dealership does not know what customer service is and I would HIGHLY reccomend everyone and anyone to go spend their time and money ANYWHERE ELSE! and I would HIGHLY reccomend everyone and anyone to go spend their time and money ANYWHERE ELSE! More

Michael is always ready to provide the best service possible! His professionalism is evident each time I have my car serviced! He is knowledgeable and creates a positive environment each time I am the possible! His professionalism is evident each time I have my car serviced! He is knowledgeable and creates a positive environment each time I am there. I am always grateful for his expertise. More

Very professional dealership and knowledgeable on their vehicles. Quick transaction and I love the honda ridgeline vehicles. Quick transaction and I love the honda ridgeline More

If a dealership is to be judged by how they handle an issue after the papers are signed, AutoNation Honda Lewisville failed miserably. Had an issue where the salesman Dillon (Dion) assured me somethin issue after the papers are signed, AutoNation Honda Lewisville failed miserably. Had an issue where the salesman Dillon (Dion) assured me something was included with the vehicle but wasn't. The next day at the dealership I was told they would not cover the cost of the missing item because my trade turned out to have mechanical issues and was going to auction. Obvious lie! There were no mechanical issues and my trade showed up on their site for sale two days later. I said they needed to make this right! At this point I guess my agitation was showing because he apologized profusely and offered to cover the cost, but it would take a couple weeks. I wasn’t happy about it, but I agreed to the arrangement. Two weeks later I can barely get in touch with Deon, and when I do, he gives me the runaround saying it would be another month or more before they could cover the cost, then stops responding when I refuse to bite. Obviously at this point they never had any intention of keeping their word and the entire thing was a ruse to get me out the door so I wouldn't cause a scene. In summary, make sure you have everything promised before signing the papers or they will take advantage of you. Everything was great until the papers were signed. After that, it was one lie after another to get me out the door. More

Excellent service and great people. Took a bit of time, but overall service is wonderful. Took a bit of time, but overall service is wonderful. More