AutoNation Honda Lewisville

I could not in all honesty recommend your establishment to anyone. This is the second time the Service Department has dropped the ball. This past interaction with representative Cynthia Cortez was the fi to anyone. This is the second time the Service Department has dropped the ball. This past interaction with representative Cynthia Cortez was the final time. I have never been subject to the lack of professionalism and Customer Service. I will not want any friends and family to be subject to the lack of accountability. When it comes to providing good Customer Service. The representative and her manager who never had the common courtesy to return my phone calls says it all. It seems management needs to invest time in training their team members in Customer relations. I will take my business elsewhere to an establishment who truly cares and puts their customers best interest first. More

Autonation was wonderful. We got an appointment for my car, and Cynthia was wonderful in assisting us. The next day when I came to pick my car up, everything had been checke We got an appointment for my car, and Cynthia was wonderful in assisting us. The next day when I came to pick my car up, everything had been checked, and I couldn't be more pleased. More

Don’t mind giving a positive review but I don’t like writing about it writing about it More

Easy to get appointment got it right away at the dealership I was happy with the service as I drove up was taken care of right away. Agent was very pleasant happy with the service. dealership I was happy with the service as I drove up was taken care of right away. Agent was very pleasant happy with the service. More

I have been getting the best service for past 20 year plus. Very good service people and good work. Specially want to recognize Mike in service plus. Very good service people and good work. Specially want to recognize Mike in service More

My service experience was great. The needed repairs were explained clearly & there were no surprises. The work was done promptly and I was kept informed of the progress. The needed repairs were explained clearly & there were no surprises. The work was done promptly and I was kept informed of the progress. More

fast service, in and out quick for an oil change on a saturday was great!! vehicle washed too! saturday was great!! vehicle washed too! More

nice place to get serviced , The worker overall kindly and friendly 。certainly I will come back and friendly 。certainly I will come back More

Easy to schedule service on-line and service is quick, comfortable waiting area where you can get work done while vehicle is being serviced. Reasonable prices. comfortable waiting area where you can get work done while vehicle is being serviced. Reasonable prices. More

The main part is they do not keep any hidden fees. You can go ahead with the price posted and you can go ahead with online purchase which I liked most. This online option gives more transparent buying You can go ahead with the price posted and you can go ahead with online purchase which I liked most. This online option gives more transparent buying process. Comparing with local dealers this is best part they have. More