AutoNation Honda Lewisville

Service was done on time and the staff was very friendly. He took a note of all my observations and addressed it properly He took a note of all my observations and addressed it properly More

AutoNation Honda Lewisville has always delivered trustworthy advice and excellent services (3 Hondas now!) Thank you. trustworthy advice and excellent services (3 Hondas now!) Thank you. More

Martin was excellent, professional and honest, he claimed responsibility for the bad experience I had with a used sale a few months ago responsibility for the bad experience I had with a used sale a few months ago More

The department of extended warranty purchase is ok, it turnout less mileages than I expected. turnout less mileages than I expected. More

So appreciate the excellent customer service I receive from my go to Service Advisor Mike Malone. Always so knowledgeable, considerate of my time, financial situation, questions, quick to respond to calls from my go to Service Advisor Mike Malone. Always so knowledgeable, considerate of my time, financial situation, questions, quick to respond to calls etc. He is the BEST! Roger Sonier the service technician always does his best to get my repairs done efficiently and in a timely manner. On Saturday July 23rd when my car was ready, I received a text from Cindy who , when I called, was kind and considerate enough to go over the bill with me. I also had wonderful service from the cashier who worked that day...she was very patient with my pmt requests. I am very happy with everyone who had a part in this service call! More

We had our Honda Pilot serviced, an all involved were friendly and helpful. Mike was our contact person, and he kept us informed of the process. friendly and helpful. Mike was our contact person, and he kept us informed of the process. More

Great service at an affordable price. Customer service is always good. Will come back for all my services. Customer service is always good. Will come back for all my services. More

My service provider was Cynthia, she is always on top of it. Very friendly & on top of what the recommendations on my vehicle. it. Very friendly & on top of what the recommendations on my vehicle. More

They have timely manners. And processing was so smooth. All staffs are kind and explain about service so nicely. And processing was so smooth. All staffs are kind and explain about service so nicely. More

Sean Song was the one who sold us the vehicle. He bent over backwards to help us out worked so hard to make sure the whole process was quick and efficient and met our needs and timelines. The issu He bent over backwards to help us out worked so hard to make sure the whole process was quick and efficient and met our needs and timelines. The issue came after agreeing to the purchase and filling out all of the paperwork. The managers are very pushy with warranty upsells. I could not have been more firm with my "no" that we didn't have time and didn't need it, but they continued to pressure. Even after explaining I was on a time crunch, they only seemed to care about their own agenda, and I was not heard or treated as a customer but a sales opportunity. I missed lunch and was late to a weekend retreat because of their selfishness. This turned what should have been a great experience into frustration. More