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AutoNation Honda Lewisville
Lewisville, TX
1,353 Reviews
As one of the largest Honda dealerships in the North Dallas area, AutoNation Honda Lewisville is your local destination for all new and used Honda cars, trucks, and SUVs. Located in Lewisville, our showroom is just across from the Lakepointe Towne Crossing. With an expansive inventory of both new and used Honda vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our website today, or visit our showroom in Lewisville to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,353 reviews
March 30, 2022
Basic oil change. Spilled oil on the top of the engine. Also, the oil drained out was splashed all over the bottom of the engine, transmission and suspension. This ol Spilled oil on the top of the engine. Also, the oil drained out was splashed all over the bottom of the engine, transmission and suspension. This old oil then dripped on my driveway. Sloppiest oil change I've ever had. I guess they don't have any rags to clean up the oil spills. More
by kxuser
Employees Worked With
Blake Snyder
March 29, 2022
There is good reason this place is not registered with the BBB. Purchased my car new from them and purchased the extended warranty. Was not happy with the car, so I sold it to another dealership who gave the BBB. Purchased my car new from them and purchased the extended warranty. Was not happy with the car, so I sold it to another dealership who gave me more cash than Autonation Lewisville offered. I called to get a refund for my extended warrantee 4 times over a week and a half period and could not get anyone on the phone or get a call back. I finally called and insisted to speak to the store manager. I believe it was Brian who answered the phone. I'm not sure about the name, but I guess Brian can't handle a woman expecting reasonable service and insisting on it when he is not delivering. He's not smart enough to effectively place a call on hold, so I heard him mock me for insisting to speak to the store manager and call me a xxxxx. Then he realized I was on the line and hung up. Real classy. I then called back and supposedly spoke with the store manager. I told him about my experience. All I got was a "I'm sorry about that ma'am" and was transferred to a man who is supposed to help me get a refund and email me a document. No email yet. I highly doubt the man that claimed to be the store manager was really the manager. I will never consider this dealership again. I highly recommend you avoid it as well because not only is the service slow and inefficient, but it's obviously ran by a bunch of chauvinistic weak men who can't handle being held accountable for their work and/or service or lack thereof. I base this not only on my experience with the salesman, but also the apathy shown by the "manager" Ali who was told about their employee mocking me and calling me a xxxxx. Completely unacceptable. Buy somewhere else. The funny part is that my parents were about to purchase a CR-V that is in transit to this location. They will not be buying from them now. More
by LS
Employees Worked With
Ali
March 28, 2022
Sonny Gaea helped us with the purchase of my daughter's new car and made the transaction very easy. As a Sales Professional myself I was very impressed with the dealership's courtesy to the client. The Gen new car and made the transaction very easy. As a Sales Professional myself I was very impressed with the dealership's courtesy to the client. The General Manager introduced himself and asked if there was any questions on the process. Overall from the beginning to end of the transaction was a wonderful experience. Not only for myself but for daughter who is currently going to nursing school. I will most certainly be referring family and friends. Elizabeth More
by emedina
Employees Worked With
Sonny Gaea
March 27, 2022
Cynthia in service is a great asset to your dealership that kept me updated frequently which is the best in customer service. I've never been disappointed anytime my vehicle has been purchased there or se that kept me updated frequently which is the best in customer service. I've never been disappointed anytime my vehicle has been purchased there or serviced. More
by Dianamorris45
Employees Worked With
Cynthia
March 26, 2022
James was very helpful and made sure I received the appropriate service for my car that has over 100,000 miles. I will return and ask for James to assist me on my next visit. appropriate service for my car that has over 100,000 miles. I will return and ask for James to assist me on my next visit. More
by Cmcdaniel1170@hotmail.com
Employees Worked With
James
