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AutoNation Honda O’Hare
Des Plaines, IL
1,508 Reviews
For Honda shoppers in the Chicagoland area, there is no better place for new and used cars, trucks, and SUVs than AutoNation Honda O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Honda vehicles in the Chicagoland area. And with our exclusive lease and finance specials, getting behind the wheel of a new Honda is easier than ever! So whether you're trading-in for a new Honda, or are getting behind the wheel of a Honda for the very first time, be sure to visit AutoNation Honda O'Hare today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,508 reviews
May 28, 2025
I bought my car from here in 2023; I refinanced it about a year later and have been contacting them for a few months now to discuss refunds of GAP coverage. Every phone call to the finance department has le a year later and have been contacting them for a few months now to discuss refunds of GAP coverage. Every phone call to the finance department has led to the call being disconnected and every other attempt has been met with silence. I enjoyed my car buying experience, for the most part, but in dealing with the finance department in this matter, they are and have been absolutely abysmal. More
by Jeremycox2992
Employees Worked With
All finance department
May 21, 2025
After speaking with the "Express Advisor" yesterday when making my appointment I informed her that I had my last prepaid oil change purchased through the AutoNation in Arizona. She asked me the miles and pr making my appointment I informed her that I had my last prepaid oil change purchased through the AutoNation in Arizona. She asked me the miles and proceeded to make my appointment. When I arrived on time for my appointment I was advised that the voucher was no longer valid which I could have been told that when making my appointment. Instead I show up this morning only to be told they could not honor the voucher which was prepaid. I will never be using your services again and will not be recommending your dealership. The AutoNation retail product has not been an easy one. Honestly trying to use the AutoNation product has been frankly horrible. Dominic Giancaspro. More
by giancaspro3
Employees Worked With
Express Advisor
May 20, 2025
Ali was very friendly, knowledgeable, easy to talk to and helped me with trading in my car smoothly. I would highly recommend him whenever you stop by at Autonation Honda Ohare. helped me with trading in my car smoothly. I would highly recommend him whenever you stop by at Autonation Honda Ohare. More
by itscherrydistor
Employees Worked With
Ali Alrufaiee
May 13, 2025
Yousef was extremely helpful! He explained the service and fees. Communicated by text to tell me when my car was ready. I appreciate the professionalism and excellent customer s He explained the service and fees. Communicated by text to tell me when my car was ready. I appreciate the professionalism and excellent customer service! Thank you. More
by annakadzielawa
Employees Worked With
Yousef
May 12, 2025
I’ve worked in the new car service business for over 31 years, so I would say that I am a fair judge of good service personal, this service department is the reason I drive 14 miles to get my car serviced years, so I would say that I am a fair judge of good service personal, this service department is the reason I drive 14 miles to get my car serviced when I have a Honda dealer less than a mile from my home. Good job Jade. More
by semprfi19832004
Employees Worked With
Jade
May 07, 2025
2 cars in 8 months. We gave them a chance to make it good. May 2024 - My brother went with my 85-year-old father to purchase a new ’24 Honda Sport Hybrid. My brother We gave them a chance to make it good. May 2024 - My brother went with my 85-year-old father to purchase a new ’24 Honda Sport Hybrid. My brother went with him because he is 85 yrs old, and we wanted to make sure he was taken care of and not taken advantage of. The whole experience at AUTONATION HONDA O’HARE was very positive. Dec 2024 – My dad side swiped the car and hid the accident from his family. Instead of having it repaired for a reasonable amount of money, he went back to the AUTONATION HONDA O’HARE, by himself, to trade-in the new car with 1700 miles on it for the exact same car. The base price of the car was $34,000. The damaged car was taken as a trade-in for $18,500 and then the exact same car was sold back to him for the base price $34,000 for an additional out-of-pocket cost of $20,000 after all of the taxes and extra charges including an appearance protection charge of $899 on BOTH cars…they didn’t even transfer the car washes from one car to another that he will now never use. Does that sound like a reasonable transaction made between AUTONATION HONDA O’HARE and an elderly man alone? April 2025- We were very careful supporting my dad for as long as we could. I had to invoke Power of Attorney due to a medical diagnosis of vascular dementia. Imagine our surprise when we discovered this had happened. Now my brother and I have a less than 6-month-old brand-new car with less than 500 miles. On May 3rd, 2025, we went to AUTONATION HONDA O’HARE to give them a chance to make it good. To buy the car back at a reasonable price since this whole 2nd transaction did not feel good. We were offered $27,500 and we asked them to reconsider. Instead, a stranger came out of the back office and said he just hung up the phone with the Comptroller and that for us to sell this car back to them, we needed an attorney’s letter with the VIN# of the car indicating I have the right to sell it and then asked me if I had such a document. They did not ask for my documents. I am already Power of Attorney and did not require such a document. He said it was AUTO NATION POLICY. They made money on the sale. They made money on the trade-in. They made money selling the trade-in they fixed to sell as a used car. They made money on the second sale. They wanted US to spend MORE money on an unnecessary attorney fee. We were only giving them a chance to make it good. More
by iacopettimk
Employees Worked With
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