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AutoNation Honda O’Hare
Des Plaines, IL
1,500 Reviews
For Honda shoppers in the Chicagoland area, there is no better place for new and used cars, trucks, and SUVs than AutoNation Honda O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Honda vehicles in the Chicagoland area. And with our exclusive lease and finance specials, getting behind the wheel of a new Honda is easier than ever! So whether you're trading-in for a new Honda, or are getting behind the wheel of a Honda for the very first time, be sure to visit AutoNation Honda O'Hare today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,500 reviews
May 07, 2025
2 cars in 8 months. We gave them a chance to make it good. May 2024 - My brother went with my 85-year-old father to purchase a new ’24 Honda Sport Hybrid. My brother We gave them a chance to make it good. May 2024 - My brother went with my 85-year-old father to purchase a new ’24 Honda Sport Hybrid. My brother went with him because he is 85 yrs old, and we wanted to make sure he was taken care of and not taken advantage of. The whole experience at AUTONATION HONDA O’HARE was very positive. Dec 2024 – My dad side swiped the car and hid the accident from his family. Instead of having it repaired for a reasonable amount of money, he went back to the AUTONATION HONDA O’HARE, by himself, to trade-in the new car with 1700 miles on it for the exact same car. The base price of the car was $34,000. The damaged car was taken as a trade-in for $18,500 and then the exact same car was sold back to him for the base price $34,000 for an additional out-of-pocket cost of $20,000 after all of the taxes and extra charges including an appearance protection charge of $899 on BOTH cars…they didn’t even transfer the car washes from one car to another that he will now never use. Does that sound like a reasonable transaction made between AUTONATION HONDA O’HARE and an elderly man alone? April 2025- We were very careful supporting my dad for as long as we could. I had to invoke Power of Attorney due to a medical diagnosis of vascular dementia. Imagine our surprise when we discovered this had happened. Now my brother and I have a less than 6-month-old brand-new car with less than 500 miles. On May 3rd, 2025, we went to AUTONATION HONDA O’HARE to give them a chance to make it good. To buy the car back at a reasonable price since this whole 2nd transaction did not feel good. We were offered $27,500 and we asked them to reconsider. Instead, a stranger came out of the back office and said he just hung up the phone with the Comptroller and that for us to sell this car back to them, we needed an attorney’s letter with the VIN# of the car indicating I have the right to sell it and then asked me if I had such a document. They did not ask for my documents. I am already Power of Attorney and did not require such a document. He said it was AUTO NATION POLICY. They made money on the sale. They made money on the trade-in. They made money selling the trade-in they fixed to sell as a used car. They made money on the second sale. They wanted US to spend MORE money on an unnecessary attorney fee. We were only giving them a chance to make it good. More
by iacopettimk
Employees Worked With
decline
May 05, 2025
I went for an oil change and ended up having to have some additional services done and I would have preferred to have known about the additional services at the time I had made the appointment! I wasn't rea additional services done and I would have preferred to have known about the additional services at the time I had made the appointment! I wasn't real surprised that there was other things to be done! It would have been nice to know the other work ahead of time! More
by jaksferrari
Employees Worked With
Kim
April 28, 2025
They got me in quickly and efficiently. Got my service done in under 2hrs and even washed my car before I left. They explained all they did including a video and also prepped me for future Got my service done in under 2hrs and even washed my car before I left. They explained all they did including a video and also prepped me for future services recommended. More
by m.fricano
Employees Worked With
Dillion
April 28, 2025
I prefer to service my car here, very reliable and the service was good. Able to apply the discount after 2 days of service. I would recommend the dealer for service. service was good. Able to apply the discount after 2 days of service. I would recommend the dealer for service. More
by dineshkumar
Employees Worked With
Jasmine and Peter
April 17, 2025
Everyone is so nice there they call me by my first name which is nice. We’re like a big family. They take care of you when you are coming in for service. They ask you if everything is OK and they wish you which is nice. We’re like a big family. They take care of you when you are coming in for service. They ask you if everything is OK and they wish you well as you’re leaving which is very nice. More
by Rootsie28
Employees Worked With
Jade, Jasmine, Joseph in Sales , the guys in finance the service dept call me by my first name I don’t remember all the names Dillion , Jason actually everyone there is great
April 16, 2025
Horrible. I came to buy a car and was given an OUT-THE-DOOR price for a Honda Odyssey ($44,100) on the phone, right when I walked in the door. Rachel confirmed I came to buy a car and was given an OUT-THE-DOOR price for a Honda Odyssey ($44,100) on the phone, right when I walked in the door. Rachel confirmed it for me, my husband, and my father. After we test drove the car and waited about 45 minutes, she gave us a new price of over $48,000?!? She acted like we were crazy to think the price she told us was correct. No apology, no explanation, no accountability. Horrible. There may be honest salespeople at this location, but Rachel is not one of them. More
by Heather K.
Employees Worked With
Rachel Breckman
