Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Honda O’Hare
Des Plaines, IL
1,500 Reviews
For Honda shoppers in the Chicagoland area, there is no better place for new and used cars, trucks, and SUVs than AutoNation Honda O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Honda vehicles in the Chicagoland area. And with our exclusive lease and finance specials, getting behind the wheel of a new Honda is easier than ever! So whether you're trading-in for a new Honda, or are getting behind the wheel of a Honda for the very first time, be sure to visit AutoNation Honda O'Hare today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
November 08, 2021
AbcdefghijklmnopqrstuTFNFHKGaFmRFDrRUQ Abcdefghijklmnopqrstu T F N F H K Ga Fm R F Dr R U Q Abcdefghijklmnopqrstu T F N F H K Ga Fm R F Dr R U Q More
by mjkaufman3
Employees Worked With
Hispanic young lady and a young African American gentleman started me. I didn't get their names, but they were great!!
November 04, 2021
I have been a long standing customer of AutoNation Honda O’Hare and remain so because of their outstanding customer service. Charlene Gauer is always helpful. O’Hare and remain so because of their outstanding customer service. Charlene Gauer is always helpful. More
by Annie
Employees Worked With
Charlene Gauer, Bruce Breckenfelder
November 02, 2021
Took four and a half hours to service my car even though I had an early morning appointment, and all the work was routine maintenance. At one point I asked how much longer before my car would be ready, and I had an early morning appointment, and all the work was routine maintenance. At one point I asked how much longer before my car would be ready, and was told one hour. It took another two hours. The "car wash" made my car look worse than when I brought it in, as now it has dirty streaks on the sides and back. Next time I am asking for Char Gauer! More
by Honda Owner
Employees Worked With
Kim
November 01, 2021
Jose Casillas lied multiple times about how long service would take. Ended up taking 13 hours instead of 3. If you plan on coming here for a service, go ahead and take the whole day off. No way you’ll ever would take. Ended up taking 13 hours instead of 3. If you plan on coming here for a service, go ahead and take the whole day off. No way you’ll ever get in and out in any reasonable amount of time. They had no loaners so I was trapped at the dealership and the manager claimed COVID as the reason for getting rid of loaners but very few employees wore masks properly and no corrections were made to the employees or customers demonstrating care for covid only when it benefited their bottom line. They also treated doing a warranty coverage like it was a personal favor they were doing for you. More
by Chicagoresident15
Employees Worked With
Jose Casillas
November 01, 2021
Char Gauer is so great to work with each time I bring our cars in for service. She is very thorough and professional about her responsibilities and does so in a kind and friendly manner. She also responds cars in for service. She is very thorough and professional about her responsibilities and does so in a kind and friendly manner. She also responds quickly and throughout the process to any questions. I really enjoy working with Char! More
by Cathy
Employees Worked With
I don't know who actually serviced the vehicle but I would give them the highest scores., Char Gauer
