AutoNation Honda O’Hare

Thank you Jeffrey you were amazing. My my first time buying a car smooth. I appreciate your help. buying a car smooth. I appreciate your help. More

Took my car in for a oil change. It was crowded but I was in and out within 1 hour and a half. Char was very courteous and helpful is pointing out future service needs. It was a positive experience. was in and out within 1 hour and a half. Char was very courteous and helpful is pointing out future service needs. It was a positive experience. More

I have always had a good experience at ohare honda and this one was also positive this one was also positive More

We have purchased three Honda vans over the past 10 years from Auto Nation Honda O’Hare. We recently had a very disappointing experience with the service department and their lack of communication. When you from Auto Nation Honda O’Hare. We recently had a very disappointing experience with the service department and their lack of communication. When you call the service number the call gets routed to the call center, this is fine to schedule service but should not be used while your vehicle is at the dealership. We always had to leave several messages before getting any kind of call back. The vehicle was at dealership for two weeks, after we were originally told it would be one week. The delay we were told were due to a Honda Care inspector. It took a week for this inspection to be completed. Every time we called we were told that it would later that day, the same was happening each day until he/she finally came. This was very frustrating for us. I understand that an approval that was required from Honda Care, but was never communicated that a inspector would have come to inspect the problem. If would have known this we could have planned around this. As it was we needed to reschedule a trip, including airline tickets. Upon picking up our van Michelle Freeman provided us her business card with a phone extension on it. You would think this might have been provided on the day we dropped off the vehicle, or communicated during our conversations with her, especially when we explained on frustration with the system. We do enjoy our van very much but in the future we would need reconsider purchasing from another dealership after this experience. More

Excellent service advisor--knowledgeable, thorough, courteous, efficient-- thorough work on the car, drives well, welcoming atmosphere. courteous, efficient-- thorough work on the car, drives well, welcoming atmosphere. More

I am extremely pleased with the service I received from AutoNation Honda O'Hare!! Specially Antonio Zmani. Antonio was very attentive since my arrival to the dealership. I had my appointment with him at AutoNation Honda O'Hare!! Specially Antonio Zmani. Antonio was very attentive since my arrival to the dealership. I had my appointment with him at 6:00PM and exactly at that time he was available to take care of me. Antonio was very detailed when he was showing me and explaining every single detail and features of the car was interested in. He was not rushing through it , he made sure I understood everything about the car and answered every single question I had. Antonio also ensure that my visit AutoNation Honda O'Hare was the best experience I have ever had when it comes to customer service in dealerships. I felt welcome by him and the whole Team! Thank you Antonio for an outstanding service 👏 !! I also want to thank Dario in finance which also made me feel welcome and comfortable. AutoNation Honda O'Hare truly knows what customer service is all about. I am extremely happy and pleased. More

I bought my car @ AutoNation Honda. Have serviced it here for 17 years which is telling in itself. Always a positive experience. here for 17 years which is telling in itself. Always a positive experience. More

I had my 20k check up. It was a slow morning, but I was in at 7:15 am, and was driving away before 8:30. That is unheard of speed. in at 7:15 am, and was driving away before 8:30. That is unheard of speed. More

Great services and good prices with discounts. Representative was helpful explaining all details re needed repair. Representative was helpful explaining all details re needed repair. More

char gauer is a national treasure. I will ask for her every time in the future. every time in the future. More