AutoNation Honda O’Hare

I have my car service in this dealership and the Service Advisor in the name of Kimberly Soto was so helpful, courteous and friendly. In spite of her busyness she took care of me and help me with my claim Advisor in the name of Kimberly Soto was so helpful, courteous and friendly. In spite of her busyness she took care of me and help me with my claim for the repair. She is a multi tasker and big asset to the company. I hope and pray that she be promoted for she is so knowledgeable. Thank you and God bless. More

Very good service! Very professional and friendly device advisor who is doing the great job advisor who is doing the great job More

Always get my car in and out when promised.Great Always get my car in and out when promised. Great friendly smile great atmosphere and quick service. Appts are hard to get but they make every effort Always get my car in and out when promised. Great friendly smile great atmosphere and quick service. Appts are hard to get but they make every effort to accommodate the customer More

I brought my car in for a scheduled appointment. When I got out of my car not one person said hello or even made eye contact with me. I finally asked one of the service advisors where I should go and he p got out of my car not one person said hello or even made eye contact with me. I finally asked one of the service advisors where I should go and he pointed me in the direction of a place to stand in line. I was literally there 10 minutes before anyone even looked at me and there no less than four advisors at their desks staring at their computer screens. Finally the GM came up and introduced himself and apologized for the wait. Is it too much to ask as a customer to just be greeted? I didn't even mind the wait. Just super rude. More

They exceeded my needs for my lease and the customer experience was a 10/10 Everyone was really friendly and made my shopping experience wonderful! experience was a 10/10 Everyone was really friendly and made my shopping experience wonderful! More

Good customer service, friendly. We’ll keep using this place for future services. place for future services. More

Great service! Staff explained what they were going to do to the car and was very attentive. Got the service done in a timely manner. to the car and was very attentive. Got the service done in a timely manner. More

Frank was my service representative and he explained all the services required and costs of eacy service. He was quick to provide service when i dropped off the car. the services required and costs of eacy service. He was quick to provide service when i dropped off the car. More

Mainly went in to get transmission maintenance and brakes done. Service advisor was very pleasant and helpful and provided list of areas that need work eventually. Work was done on time as they said. But wa done. Service advisor was very pleasant and helpful and provided list of areas that need work eventually. Work was done on time as they said. But wash bay was not working so didn't get to get a quick wash, More

Easy in. Clean drop off service area. My discounts I had were accepted without an issue. Char was professional. Got vehicle back sooner than expected. were accepted without an issue. Char was professional. Got vehicle back sooner than expected. More