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AutoNation Honda O’Hare
Des Plaines, IL
1,510 Reviews
For Honda shoppers in the Chicagoland area, there is no better place for new and used cars, trucks, and SUVs than AutoNation Honda O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Honda vehicles in the Chicagoland area. And with our exclusive lease and finance specials, getting behind the wheel of a new Honda is easier than ever! So whether you're trading-in for a new Honda, or are getting behind the wheel of a Honda for the very first time, be sure to visit AutoNation Honda O'Hare today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,510 reviews
August 11, 2021
60 dollars for oil change and 30 for tire rotation thats too much they did not even gave me one free first oil change like other dealears do. too much they did not even gave me one free first oil change like other dealears do. More
by Hsus.dogsandme
Employees Worked With
Bruce Breckenfelder
August 10, 2021
Your costumer assistant/representative is so disrespectful, rude and not supportive. She didn’t respect my decisions, she didn’t even listen to me. disrespectful, rude and not supportive. She didn’t respect my decisions, she didn’t even listen to me. More
by hellivie
Employees Worked With
The young lady at the first table on my service date.
August 10, 2021
had a 2:00pm appointment for recall that should take 1 1/2 hrs. was there for 3 1/2 hrs. and seen my keys on the desk and had to have a another person text the lady to come and check me out. poor service 1/2 hrs. was there for 3 1/2 hrs. and seen my keys on the desk and had to have a another person text the lady to come and check me out. poor service looked on the service sheet they did not start to work on my car until 3:42pm over booked poor planning. More
by mooose3
Employees Worked With
Bruce Breckenfelder
August 10, 2021
The service was done promptly and the car runs great. The Service Manager and Advisor were courteous and took the time to make sure my vehicle was up to date on recommended service. Thank you Service Manager and Advisor were courteous and took the time to make sure my vehicle was up to date on recommended service. Thank you More
by Honda Car
Employees Worked With
Francisco Gallegos
August 10, 2021
My engine light went on. I was panicking. I went to AutoNation. I did not have an appointment. The service manager Josh took care of me and I was able to get it fixed that day AutoNation. I did not have an appointment. The service manager Josh took care of me and I was able to get it fixed that day More
by MaryChris
Employees Worked With
Josh
August 09, 2021
Char is the best. She is very friendly and lets you know step by step about your car. Also she is very good about let you know if car service is running behind. step by step about your car. Also she is very good about let you know if car service is running behind. More
by Carmen. Keady
Employees Worked With
Char Gauer
August 07, 2021
Had a appointment for service and waited in line when it was my turn to be taken I was passed up and asked to wait again so the person who took care of me the last time can wait on me ? I was not happy with was my turn to be taken I was passed up and asked to wait again so the person who took care of me the last time can wait on me ? I was not happy with that, not a good policy, a young lady by the name of Kim Soto sensed my my anger and stepped up and got me in and out of there, she is the reason I will continue to go there and hope she is recognized for being a stellar employee. She personally gets a 5 star ⭐️ ⭐️⭐️⭐️⭐️ rating from me More
by Robertlopez63
Employees Worked With
Kim Soto ( service department )
August 07, 2021
Patricia is amazing! She gave great customer service! She was very patient and understanding. I would definitely recommend her to my friends who are interested in buying a car! was very patient and understanding. I would definitely recommend her to my friends who are interested in buying a car! More
by Diana
Employees Worked With
Patricia
