
AutoNation Honda O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,496 reviews
Thé service I received was horrible here is my story I was in the waiting room got a personal call went out saw my car sitting there. So I finished my call went to the service person to check if my car is was in the waiting room got a personal call went out saw my car sitting there. So I finished my call went to the service person to check if my car is ready I did see my keys in front of her. She said the car is in the alignment row . She said she would come and get me went back thé to waiting room after about 8 mins she comes and tells me the car is done . How do I know what I paid for was actually done . She did not put the 15% as promised the bill was not right . Then I go to my car there is a spring in there . I have been going here since 2012 or more this is your third strike . Really upset More
Easy schedule fast good service professionals staff clean facility friendly did great job. I did safely recall service Cost me zero Text back when car was ready facility friendly did great job. I did safely recall service Cost me zero Text back when car was ready More
O’Hare Honda has been my one stop shop from buying my car to getting all services done. I have had my car for 14 years now. Services from O’Hare Honda are getting better each time. The most recent visit w to getting all services done. I have had my car for 14 years now. Services from O’Hare Honda are getting better each time. The most recent visit was just flawless. I dropped off my car in the lot after business hours and Eddy who was my advisor was there to help me from locating my key to getting the problem resolved the next day. Another advisor named Charles also helped finishing up my transaction while Eddy was helping other customers. What a great team effort!! No one likes dealing with car problems but Eddy and Charles had made this whole process literally painless!! THANK YOU SO MUCH Eddy and Charles for your wold class assistance! More
I love how when I come and get my oil change they make things fast and easy for me. Friendly staff, and good service. I can count on AutoNation Honda to keep my car in the best condition. things fast and easy for me. Friendly staff, and good service. I can count on AutoNation Honda to keep my car in the best condition. More
Char is one of the best service person they have by far. Fast, friendly & helpful. Even though they were short handed that day. I was in & out fairly quickly. Fast, friendly & helpful. Even though they were short handed that day. I was in & out fairly quickly. More
I scheduled an oil change for 12:30 on 7/20. I showed up at 12:15 expecting to wait an hour. I was told the wait was an hour 45. I made the appt on the same day 3-hours prior to the scheduled appt. Why wasn at 12:15 expecting to wait an hour. I was told the wait was an hour 45. I made the appt on the same day 3-hours prior to the scheduled appt. Why wasn’t I told over the phone, rather than getting aggravated at the service counter? More
Service was amazing , very professional and friendly people. I would go back and recommend other as well.Kim, frank, Brian , Michelle, char , eddy and josh all do great! people. I would go back and recommend other as well.Kim, frank, Brian , Michelle, char , eddy and josh all do great! More
We had a great experience with Oleksadre Varvarek(Sasha) at this dealership. He was kind patient and not ‘pushy’ as a customer would hope. He was very accommodating and a hard worker. I would recommend this at this dealership. He was kind patient and not ‘pushy’ as a customer would hope. He was very accommodating and a hard worker. I would recommend this dealership because of our experience with him. More
The service department is great here. I feel very comfortable having my vehicle serviced here. So far they have provided fast service with honest pricing. comfortable having my vehicle serviced here. So far they have provided fast service with honest pricing. More
Waited 21-minutes in line to get service rep. No one ever looked up or acknowledged me! I left. , told them they were rude, theysaid they were busy. 3-people in 21-minutes one 1-rep helped a guest. 5-peopl looked up or acknowledged me! I left. , told them they were rude, theysaid they were busy. 3-people in 21-minutes one 1-rep helped a guest. 5-people in line. More