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AutoNation Honda O’Hare
Des Plaines, IL
1,504 Reviews
For Honda shoppers in the Chicagoland area, there is no better place for new and used cars, trucks, and SUVs than AutoNation Honda O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Honda vehicles in the Chicagoland area. And with our exclusive lease and finance specials, getting behind the wheel of a new Honda is easier than ever! So whether you're trading-in for a new Honda, or are getting behind the wheel of a Honda for the very first time, be sure to visit AutoNation Honda O'Hare today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,504 reviews
September 09, 2011
I have found the sales, service and finance employees all very knowledgable and helpful in answering any and all questions I have asked about Honda. As to sales, service for our cr-v's & finance when purchas very knowledgable and helpful in answering any and all questions I have asked about Honda. As to sales, service for our cr-v's & finance when purchasing our cr-v's. More
by dtherrien
Employees Worked With
mark ashkan
September 08, 2011
I purchased my car from O'Hare Honda about four years ago. Every time I go back to the service department, I get great customer service. I always ask for Mark Ashkan, and he takes good care of me. Everyo ago. Every time I go back to the service department, I get great customer service. I always ask for Mark Ashkan, and he takes good care of me. Everyone there is very friendly, and I've never wanted to take my car anywhere else. The quality of service is well worth the price, which is fair and reasonable. Usually, I just go in for an oil change or routine maintainence. Recently, I brought my car in for a flat tire. They fixed it for very cheap, and all my questions were answered and concerns addressed. I never felt like I was being ripped off, and I have been ripped off at other places. More
by esewe01s
Employees Worked With
Mark Ashkan
August 11, 2011
I went in to this dealership to look around and ended up leaving with a new honda accord. The staff was very friendly and polite. They didnt hassle me when i walked in. When i was ready i approached Shahbaz leaving with a new honda accord. The staff was very friendly and polite. They didnt hassle me when i walked in. When i was ready i approached Shahbaz Sheikh. He is very nice and has a good sense of humor. He would always ask us if there is anything we can get you and i said yeah a million dollars ha ha ha. Well my advice to anyone out there if they want a new honda go to ohare honda and talked to Shahbaz you wont be disappointed. The staff is great. Thanks again for the good hospitality and service see you all soon. More
by Benny23
Employees Worked With
Shahbaz Sheikh
July 27, 2011
My car is 8 years old and for 7 1/2 of them I had it serviced at the competition. I was refered to O'Hare Honda and am disappointed in myself for having spent 7 1/2 years at a neighboring Honda dealer serviced at the competition. I was refered to O'Hare Honda and am disappointed in myself for having spent 7 1/2 years at a neighboring Honda dealer that doesn't even compare to the quality service and friendliness of the entire O'Hare Honda staff! From the Service Advisor (Ryan), to the mechanic, to the girl who checked me out, to the guy who put the fluids in my car to the staff member who held the door for me as I left. This group works as a team and makes me feel comfortable servicing my car at O'Hare Honda. And it gets better, the first time I took my car in for repairs, they drove me home because they thought the service was going to take longer then expected, then when I came to pick up my car, and it needed more time to repair, they offered me a loaner, and it wasn't a tin can, it was a car similiar to what I was accustomed to driving, all that took the sting out of my car not being ready. They truly care that I am happy!! Don't think twice, check out O'Hare Honda and ask for Ryan Durso because he is AWESOME! O'Hare is lucky to have the caring staff that they have because separately and together they create a WOW experience, and it all starts with Ryan. More
by Biduadew
Employees Worked With
Ryan Durso
July 18, 2011
Jane, Steve, and Marc were very friendly and helpful. They helped me get the price I felt comfortable paying for a car I love. The benefits of being a customer afterwards are a big reason of my purchase They helped me get the price I felt comfortable paying for a car I love. The benefits of being a customer afterwards are a big reason of my purchase. The dealership, itself, is clean, with ammenities such as loaner laptops, tv's, internet, coffee, etc. Overall, my experience with O'Hare Honda was excellent. More
by ninjafox99
Employees Worked With
Jane Cigir, Steve, Marc, Steve Foresta, Marc Brescia
July 01, 2011
I went through truecar.com to get a quote on a 2011 CRV LX 4WD. Richard sent me a quote for 20,040 for the car and a breakdown of all the fees/taxes. When I got his email I was at another Honda dealership( LX 4WD. Richard sent me a quote for 20,040 for the car and a breakdown of all the fees/taxes. When I got his email I was at another Honda dealership(McGrath Honda) and asked the salesman to match the price or beat it. The salesman told me that the quote that Richard gave me was for a 2WD LX and there is no way they are selling the 4WD model for that price. He suggested that I call Richard and confirm the quote. I called Richard and he verified the quote was for a 4WD LX. So then I drove 30minutes down to see Richard @ O'Hare Honda and was received with the worst customer service imaginable. 1.) Richard wasn't available to see me. Instead I was introduced to another salesman(Stan). After a 15 minute check of the inventory Stan tells me there are no LX 4WDs in stock. At this point I'm losing my cool because when I called in the morning there were THREE 4WD LX's in stock and I had verified that there were 2 in stock 30 minutes before arriving. It was a classic bait-and-switch. Stan had clearly weathered this situation before and played the clueless salesman role well. He tried to pitch the EX model to me and I told him I wasn't interested. He then asked me to sit down at his desk and he would help me find a 4WD LX. Ok, I sit and wait for about 10 minutes before Stan shows up with a credit application. Why the hell would I fill out a credit application when he hasn't shown me a single car yet? I tell Stan I am not interested in filling out a credit app and he disappears for a few minutes. After waiting for 3 more minutes I go to find Stan, thank him for his time, and leave. When I got back to McGrath Honda one of the sales people guessed and explained exactly what happened. If O'Hare doesn't have a car in stock they give a lowball price on a car that doesn't exist to bring a customer in. Then they give you a line about selling the last one and you can't be outraged that they won't honor the quote because they have no car to sell you. Then they try to upsell you. It was a HORRIBLE experience that wasted 2 hours of my day. I'm absolutely disappointed that they lied about the quote was real and that they had cars in inventory when I called to confirm. What a waste of my time. More
by crvowner2011
Employees Worked With
Richard Hoffman
June 28, 2011
Relative to the other dealerships I visited, O'Hare (and particular Shahbaz) was the easiest to work with and most enthusiastic about selling a car. There was no "salesman" pitch, and their price was right particular Shahbaz) was the easiest to work with and most enthusiastic about selling a car. There was no "salesman" pitch, and their price was right on the money. Most importantly, they didn't waste my time. More
by bdipaol1
Employees Worked With
Shahbaz Shiek
June 21, 2011
My experience with the service I receive from O'Hare Honda has always been outstanding. Polite, courtious and professional. I would reccomend this dealership to my friends. Honda has always been outstanding. Polite, courtious and professional. I would reccomend this dealership to my friends. More
by sslayton
Employees Worked With
Jeromy Witt
June 20, 2011
I HAVE BEEN EXTREMELY PLEASE WITH THE SERVICE AT OHARE HONDA. I LOVED MARY AND ALL THE HELP SHE GAVE US. I WOULD RECOMEND THIS DEALERSHIP AND HER SERVICES TO ANYONE. THANK YOU MARY! HONDA. I LOVED MARY AND ALL THE HELP SHE GAVE US. I WOULD RECOMEND THIS DEALERSHIP AND HER SERVICES TO ANYONE. THANK YOU MARY! More
by nealjfleming
Employees Worked With
mary rycerz, Mary Rycerz
June 13, 2011
Mary was very friendly and helpful in answering questions. She called me after I purchased my car to make sure I was satisfied. The only thing that concerned me was that I had to wait to talk to a questions. She called me after I purchased my car to make sure I was satisfied. The only thing that concerned me was that I had to wait to talk to a sales representative for about 20-25 minutes past my appointment time. I wasn't originally supposed to be with Mary but some other person through my online contact. I was not aware that the lady was not going to be there despite the appointment I had made. That was a little disappointing. However, the replacement was great. Mary and Sam was helpful. I love my new car! More
by yunlee3
Employees Worked With
Mary L. Rycerz, Sam, Mary Rycerz
