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AutoNation Honda O’Hare
Des Plaines, IL
1,558 Reviews
For Honda shoppers in the Chicagoland area, there is no better place for new and used cars, trucks, and SUVs than AutoNation Honda O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Honda vehicles in the Chicagoland area. And with our exclusive lease and finance specials, getting behind the wheel of a new Honda is easier than ever! So whether you're trading-in for a new Honda, or are getting behind the wheel of a Honda for the very first time, be sure to visit AutoNation Honda O'Hare today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,558 reviews
December 15, 2025
This dealership misrepresents optional add on packages as mandatory. They don’t sell you a car unless you buy their appearance protection and windshield protection package. When confronted about it the gener mandatory. They don’t sell you a car unless you buy their appearance protection and windshield protection package. When confronted about it the general manager of the store says that I should have just left the dealership instead of agreeing to their packages. Which is direct contradiction of what the agreement states. Also there is no proof that any coating or product was applied to my exterior, interior or windshield. I paid $2300 extra for these two warranties when I explicitly stated with the sales person - Ali, that I don't want them. Now they refuse to cancel them, even when i have not and will not use these services. Prior to purchasing this car, I bought another car from this dealership and had no issues. Sad to see that they are manipulating and lying to their customers to scrape additional $2000 on a deal. I will be filling claims with the AG, BBB and several more customer protection agencies regardless if this dealership issues me a refund or not. This is not how business is done and you should be ashamed of the way you train your sales people to sell. Ali also mentioned that I have preinstalled tints on my car and that I have to pay them. Guess what? I did not have any preinstalled tints and the guy at the dealership who does the tints confirmed it. He lied the same way he did for the appearance protection and the windshield protection. I know for a fact I have nothing done on my car. And when I confronted their dealership managed told me “read your papers, it’s not my job to tell you what we have installed”. Such rude and disgusting attitude towards customers. I will do everything in my power to let as many people as possible know how disgusting your staff and their practices are! More
by Gloriya261
Employees Worked With
Ali, The manager name starts with D (do not remember)
November 14, 2025
Quick, courteous, and professional service. No wait time when stopping in for scheduled appointment. Clear and effective communication. Overall smooth and pleasant experience. No wait time when stopping in for scheduled appointment. Clear and effective communication. Overall smooth and pleasant experience. More
by Rcjcarson
Employees Worked With
I don’t remember
November 09, 2025
They took the time to answer all my questions, explained every future clearly.The entire buying process was smooth and transparent from the test drive to the final paperwork. every future clearly.The entire buying process was smooth and transparent from the test drive to the final paperwork. More
by florin.ocneanu
Employees Worked With
Evan Mallet
November 01, 2025
I’ve been working with Mary for about 15 years, and she’s been consistently wonderful to work with. She really listens to my input, helps me find what I’m comfortable with, and never comes across as pushy li been consistently wonderful to work with. She really listens to my input, helps me find what I’m comfortable with, and never comes across as pushy like some dealers can be. She’s prompt, reliable, and always goes the extra mile to help. Mary is truly amazing! More
by EaulyBrautigam
Employees Worked With
Mary Rycerz
