AutoNation Honda O’Hare

I received great service from AutoNation Honda and from the service consultant, Jasmine. I came to them with an issue regarding my air conditioning and they informed me that it was covered under a factory the service consultant, Jasmine. I came to them with an issue regarding my air conditioning and they informed me that it was covered under a factory recall. They took care of the issue promptly and allowed me to use a loaner car for 24 hours while they performed the maintenance. I'm also happy that they let me choose the loaner car. I wanted to drive an SUV and they gave me a CRV EX-L. I enjoyed it very much. I'm very grateful to the service team and Jasmine for providing world class service. More

Very satisfied with the service provided by Jasmine. She took care of our car problem very well. She took care of our car problem very well. More

Eric was my service writer. I took my car for an oil change and driver's side wiper blade. Eric reviewed my car history and suggested other items that may need servicing and was I took my car for an oil change and driver's side wiper blade. Eric reviewed my car history and suggested other items that may need servicing and was very professional about it. I chose the work I needed done and he gave me an estimate. More

Very good service. ..Eric was very helpful. Service was for a recall but auto needed more attention..Low millage for a 2010 Honda, services stated it was in very good ..Eric was very helpful. Service was for a recall but auto needed more attention..Low millage for a 2010 Honda, services stated it was in very good condition so I opt to keep it rather than purchase a new car. More

Jasmine was a excellent advisor. They did a detailed inspection & report of the vehicle. Work was performed as described. Happy Customer They did a detailed inspection & report of the vehicle. Work was performed as described. Happy Customer More

Friendly staff? Very good experience will recommend Auto nation Honda of Des Plaines Very satisfied with my purchase Very good experience will recommend Auto nation Honda of Des Plaines Very satisfied with my purchase More

I needed work done to my car so I brought my car in a couple times - the first to figure out how much it was going to cost, and the second to have the work performed. Both experiences were exactly what couple times - the first to figure out how much it was going to cost, and the second to have the work performed. Both experiences were exactly what you'd hope for, professional, courteous, pragmatic and honest. I finally decided to have the service done, so I showed up unannounced one day on my way to O'Hare. Being I was leaving town for only one day, my thought was to leave the car with them, take a cab to the airport, and the car would be ready upon my return without me losing any usability of my vehicle, since it would have been parked at O'Hare anyway. While I was away, I received text message updates from my service rep and then a video walkaround text of the work when it was completed. I got back to O'Hare the following day around 2pm, sent a text asking if my car was ready, and it was. My spouse dropped me off at the dealership and I was driving myself home less than 10 minutes after that. This couldn't have been a better experience and I will forever use them for whatever I need in the future. The location suits me well, and the people are fantastic. More

Rich was very kind and showed me all of this tips and tricks for my new Accord! tricks for my new Accord! More

The crew was patient and attended to my specific situation. Marcus was great! I definitely recommend this place. situation. Marcus was great! I definitely recommend this place. More

From the moment we drove in, we felt valued and ensured that we would be well taken care of. that we would be well taken care of. More