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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,496 Reviews
For Honda shoppers in the Chicagoland area, there is no better place for new and used cars, trucks, and SUVs than AutoNation Honda O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Honda vehicles in the Chicagoland area. And with our exclusive lease and finance specials, getting behind the wheel of a new Honda is easier than ever! So whether you're trading-in for a new Honda, or are getting behind the wheel of a Honda for the very first time, be sure to visit AutoNation Honda O'Hare today!
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1533 S River Road

Des Plaines, IL

60018

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Showing 1,496 reviews

August 20, 2023

Two visits so far, both awesome. The Service Advisor KIM Soto was so helpful not just with getting my car serviced to my satisfaction but also she answered each of my messages I sent More

by aqueel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Soto
Aug 25, 2023 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 20, 2023

Love the car but the tactics they use are a bit misleading such as when they tell you have 5 days to return the car they fail to tell you that if you buy and protection plan it voids that other the More

by Cevans0208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Antonio,Dillion,Gary
Aug 25, 2023 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda O'Hare take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 474-4048 -- we hope to hear from you soon.

August 19, 2023

Amazing service staff was respectful helpful I was provided with snacks while I wait for my vehicle to be serviced More

by Toshayoung1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
Aug 23, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 19, 2023

Gary Johnson handled the finance and final stage of my trade in and purchase. He is respectful, pleasant and displays emotional intelligence. His approach to business transactions shows warmth and honesty More

by Ted Marshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Ibrahim, Gary Johnson.
Aug 23, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2023

James K, was great he answered all my questions and was patient with me and my son. My son was a first time buyer. More

by marialr002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kirby
Aug 23, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 17, 2023

Service is really bad, I took my car for service, they provide me with 2 solutions for my request and fixed my problem, few days later as I was filing the report the provide me at the end of service I not More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drummer and Arroyo
Aug 24, 2023 -

AutoNation Honda O’Hare responded

Hi Carlos, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

August 17, 2023

They were very accommodating on scheduling according to my needs, was very friendly, courteous and informative More

by Jim.lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 23, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2023

THe team at OHare Honda took the time to research my problem and find a solution. Honda At large should update the software on the 2022 CRV. Radio More

by Pat.dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yeung
Aug 19, 2023 -

AutoNation Honda O’Hare responded

Hi Pat, we're happy you found our staff to be so supportive during your experience. Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda O'Hare! don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2023

I purchased a vehicle 2 months ago I should have reviewed them before then but life is kinda hectic, so the vehicle I bought had a extended warranty it qualified for the gold tier but they sold More

by derrickhoges37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary, Jordan
Aug 15, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (847) 474-4048 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 12, 2023

Prompt with service, and work on the vehicle as requested. Will alert you to special needs via video during a walk-around. More

by aaformosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto, Alfredo
Aug 16, 2023 -

AutoNation Honda O’Hare responded

Hi Aaformosa, thank you so much for your positive comments about AutoNation Honda O'Hare! Don't hesitate to call us if you ever need anything. Be safe on the road!

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