AutoNation Honda O’Hare

First time at this dealership for a carcrecall on my Honda. Very surprised how nice and courteous everybody was and they even called a Lyft car for me for me. And another thing they send me a video of m Honda. Very surprised how nice and courteous everybody was and they even called a Lyft car for me for me. And another thing they send me a video of my mechanic telling me about my car in a video and showing me underneath my car how wonderful is that I would recommend AutoNation Honda O'Hara. A wonderful experience More

Second time we bought a vehicle here. This time first encounternwith salesperson was poor and we left. Fortunately manager called back and was much more reasonable with offer on our trade This time first encounternwith salesperson was poor and we left. Fortunately manager called back and was much more reasonable with offer on our trade and discount on new Odyssey. We eventually walked away satisfied with the deal, but the game played with low ball offers to begin is a waste of time. I expect to come in fully prepared with KBB data and get a reasonable offer FIRST time, not this back and forth time consuming game. nIn addition, the change in Honda warranty is apalling!!! No more bumper to bumper. You have to buy an extended warranty for more money to cover vehicle. This is deceptive and poor customer servive. More

Solid, clean, good appearance with customer service reps very attentive to their clients needs. We will be back. very attentive to their clients needs. We will be back. More

I have been very pleased with this dealer. I have bought my last 5 cars from them. They do what they say they will and, except for one occasion, have always asked my permission before doing ex I have bought my last 5 cars from them. They do what they say they will and, except for one occasion, have always asked my permission before doing expensive repairs. More

Jericho was very helpful, careful with explanations, and excited to show me features of Accord Hybrid. Very efficient buying process and fair pricing. Highly recommend! excited to show me features of Accord Hybrid. Very efficient buying process and fair pricing. Highly recommend! More

Everyone is so nice. The service is done in a timely fashion. Thanks so much The service is done in a timely fashion. Thanks so much More

The problem I had was wrongly diagnosed, not fixed and I had to pay for it anyway. I was told I would get a call back after checking if my warranty would cover the problem, which I see no problem why it wou had to pay for it anyway. I was told I would get a call back after checking if my warranty would cover the problem, which I see no problem why it wouldn’t, but I’ve never received that call. More

Joe Saliba is the best car dealer I’ve ever dealt with, he’s super thorough, great quality service, super friendly and honest and goes above and beyond taking care of his clients. I recommend Joe to everyo he’s super thorough, great quality service, super friendly and honest and goes above and beyond taking care of his clients. I recommend Joe to everyone that is looking to buy a car. Love him! More

Excellent team in service department. This was our third visit. We will recommend to our friends. This was our third visit. We will recommend to our friends. More

Mr John from sales was very helpful and understanding. We had great experience until we reach the finance even though we had to wait for a very long time to process everything. I would recommend someone t We had great experience until we reach the finance even though we had to wait for a very long time to process everything. I would recommend someone to retrain Appleby from finance on customer service and having a better attitude with customers. We had questions and He was not explaining well. He made it so worse for us. He slide in extra money in the total without telling us and when we ask to remove it he gave us such a bad attitude. He may need to understand customers rights and be more patience with customers. More