AutoNation Honda O’Hare

There was a wait for my oil change but the eh offered to Uber me to my next appointment and pick me up. Great service Uber me to my next appointment and pick me up. Great service More

2022 HRV with 13,000 miles on it. Went for an oil change and they said they do a complimentary multi inspection vehicle inspection. One set of paperwork said that I needed brakes im Went for an oil change and they said they do a complimentary multi inspection vehicle inspection. One set of paperwork said that I needed brakes immediately, a new rear tire and a throttle body, The Multi point inspection showed otherwise. The dealership also recommended that I needed a wheel alignment and rear differential service. Was told it was a computer issue and a ‘teaching” moment for the technician. Will never go back there again!! I just hope that the oil change was done and done correctly. More

Took my car to oil change and the service I received was really excellent, especially Kim S really excellent, especially Kim S More

took my cat in for a oil change, tire rotation, and fluid check . Also a recall software update. It was excellent ,timely and cleared the car. thank you Honda!!! check . Also a recall software update. It was excellent ,timely and cleared the car. thank you Honda!!! More

Professional service writer team, they listen to the customer when I drop off the vehicle, they keep me informed on progress, explain what they did to meet my concerns and need’s regarding my vehicle. customer when I drop off the vehicle, they keep me informed on progress, explain what they did to meet my concerns and need’s regarding my vehicle. The price quoted is priced paid. Nice waiting area with snacks plus coffee or tea for your enjoyment. More

Our sales person Jericho was very kind and found us the best loan. I loved all the people working that night ... they all were very helpful. I will definitely go back for service. best loan. I loved all the people working that night ... they all were very helpful. I will definitely go back for service. More

Had a very positive experience with sales, both Jericho and Mary, and with Gary in finance. Love my new CRV! and Mary, and with Gary in finance. Love my new CRV! More

I just noticed that my windshield wipers don’t work as new ones. I still see it working like the old ones The service is horrible this is not the first time I have had issues Please see my email sent b new ones. I still see it working like the old ones The service is horrible this is not the first time I have had issues Please see my email sent before Yesterday I came to get my car serviced had no issues yesterday. They said I needed new tires, so I went to just tires found out that my device to unlock my tires is missing — if you look at my records I always come to the dealer to get my oil change — Three tips ago thé was a girl you was helping me —- horrible service - I think her desk is the first one by the stairs —- while waiting for my car I get a phone call go outside to take the call and see my car already ready outside—- so I go up to her and ask her if my car is ready she said it is still be serviced —it might take another few min after 15 min or so she said the car is ready —- I go to pay my bill all messed up — then I go to my car and find a part in the car — I still have a pic — Just frustrated — I have filled surveys no responds to them I did send the above email to Lori withRow . No action taken More

Been going there for years. Have always been satisfied with there service. Rarely happens that car isn't ready. Service advisors are always polite and jkept us informed. Have always been satisfied with there service. Rarely happens that car isn't ready. Service advisors are always polite and jkept us informed. More