AutoNation Honda O’Hare

Great customer service! They explained every choice clearly and what I needed to do next. Also they were very polite. They explained every choice clearly and what I needed to do next. Also they were very polite. More

As I was shopping for my Honda Accord had shopped at one other dealer before I made the choice to buy my car at AutoNation. At the dealer prior to buying my car at AutoNation they wanted to charge me 3,500 other dealer before I made the choice to buy my car at AutoNation. At the dealer prior to buying my car at AutoNation they wanted to charge me 3,500 over the sticker as they call it a marketing up charge I proceeded to the exit door. I than went to AutoNation and sat down with the Sales person and asked do you charge a marketing up charge and he responded no we do not play those games. I ordered my car back in April and picked it up November 21st. I was taken back when the sales person went to get the invoice that was now shown three charges for items that I didn't want or was asked to be done on the car. 1 Tilted glass 399.00 2 Exterior coverage on the paint 899.99 3, Interior coverage on the seat coverage 899.99 , all done at the dealership not Honda. I asked what is this I don't want them well we done the work, we can give you your deposit back, we have six to eight people that would pay us four to five thousand more for the car. Well they took off one thousand but still paid monies over the sticker that we never agreed on when ordering the car. If your looking for a car be sure you get everything in writing as didn't and it cost me money I should not had to pay. Things have changed today when buying a car, they don't work for your business if you don't like their proposal they let you walk. One last thing my new car was not detailed picked it up at night so was hard to see, stickers on the rims and smeary windows. More

Easy to schedule for a drop off and they got the work done in one day. Excellent service done in one day. Excellent service More

Quick and thorough oil service with videos to explain the issues. Kim went through the details of the free service contract with me which I didn’t know I had issues. Kim went through the details of the free service contract with me which I didn’t know I had More

I'm coming back every year and again, my experience: great service, staff member: very nice, friendly, informative! I was feeling welcome. Thank you Honda Service Staff! great service, staff member: very nice, friendly, informative! I was feeling welcome. Thank you Honda Service Staff! More

Just got my A1 maintenance code taken care of over the weekend. Service rep, Kim, wad awesome. Very friendly and responsive. The video walk through of the work done was very cool. Like I was right th weekend. Service rep, Kim, wad awesome. Very friendly and responsive. The video walk through of the work done was very cool. Like I was right there with the technician. Very cool. I'll be back for sure. -Maurice More

Great Service The staff member that I worked with was friendly, courteous, and informative. Also, I really like the new video feature where the mechanic explained any issues or recommendations. friendly, courteous, and informative. Also, I really like the new video feature where the mechanic explained any issues or recommendations. More

Oil change service should have been done within an hour, it took 2.5 hours when we had confirmed appointment it took 2.5 hours when we had confirmed appointment More

The staff here are very friendly and efficient. They made me feel welcome and they took good care of my vehicle, answer all of my questions. Plus they were done with the service to my vehicle in a They made me feel welcome and they took good care of my vehicle, answer all of my questions. Plus they were done with the service to my vehicle in a timely manner. They also had a great communication with me throughout the service they kept me inform through text. I would definitely come back here again and recommend anybody to get their service done here. More

the attention was very good and fast very friendly I was very impressed and satisfied I recommend it one hundred percent excellent service very impressed and satisfied I recommend it one hundred percent excellent service More