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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,500 Reviews
For Honda shoppers in the Chicagoland area, there is no better place for new and used cars, trucks, and SUVs than AutoNation Honda O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Honda vehicles in the Chicagoland area. And with our exclusive lease and finance specials, getting behind the wheel of a new Honda is easier than ever! So whether you're trading-in for a new Honda, or are getting behind the wheel of a Honda for the very first time, be sure to visit AutoNation Honda O'Hare today!
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1533 S River Road

Des Plaines, IL

60018

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Showing 1,500 reviews

November 08, 2022

I took my Passport in for wheel alignment. My service rep Kim was friendly, efficient and she provided regular updates on status. More

by mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Nov 16, 2022 -

AutoNation Honda O’Hare responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2022

My service advisor was Kimberly. She was very professional. And took care of my service stuff promptly. More

by Rez2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Nov 16, 2022 -

AutoNation Honda O’Hare responded

Hi, thanks for your praise and kind comments about Kimberly. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

Courteous staff, fast efficient service. They care for the customer and so as the car service provided. More

by mark10now
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 15, 2022 -

AutoNation Honda O’Hare responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2022

Did not talk to me face to face even though I was waiting there, all done through text, I was not given a choice. Machined my rotor out of spec so I needed to replace, car only has 30000 miles. Meant to only More

by deeds1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim
Nov 14, 2022 -

AutoNation Honda O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Honda O'Hare. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (847) 474-4048 to discuss what we can do to help.

November 07, 2022

Honda dealership has been totally professional and friendly to me over the years. I have been going to Honda for over 20 years and appreciate their honesty and thoughtfulness in their service. More

by swolford111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef
Nov 14, 2022 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 07, 2022

Great service. Friendly technicians. The Work was completed on time as promised. No surprises. Good contact More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Nov 14, 2022 -

AutoNation Honda O’Hare responded

Hi Sandy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 07, 2022

I really like that they added a Lyft for transportation. It worked very smoothly. Also I had to bring my car back to get the parts, and it was done very quickly. Thanks Honda. Also I worked with Yousef and More

by LisaC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef
Nov 15, 2022 -

AutoNation Honda O’Hare responded

Hi Lisac, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2022

They have this cool new system where they do a video assessment of the vehicle that you watch before services are done. More

by Working mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Mathew
Nov 14, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2022

Harvey was proactive, and pressure free. He listened to what we wanted, and found the perfect vehicle at a great value. He was extremely knowledgeable in providing comparative data between m More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Ebrahim
Nov 12, 2022 -

AutoNation Honda O’Hare responded

Hi Liz, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 03, 2022

Able to get serviced once I pulled my car into service center. Given information on process. More

by jdjoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Nov 12, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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