
AutoNation Honda O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I always go here for my CRV. Their customer service is way above and beyond. Just the prices of the service sometimes are a bit higher than others. Other than that they treat you Their customer service is way above and beyond. Just the prices of the service sometimes are a bit higher than others. Other than that they treat you like royalty in the dealership. More
Service was prompt and staff were very helpful. From Mike in parts, to Alex the mechanic, to Liz the service writer - they were all wonderful. From Mike in parts, to Alex the mechanic, to Liz the service writer - they were all wonderful. More
Service was prompt. I was very happy with the time the time the advisor took to ask if I had any questions. Friendly and efficient service. I was very happy with the time the time the advisor took to ask if I had any questions. Friendly and efficient service. More
My Malfunction Indicator light went on yesterday and so I took my car in to get it checked out right away. They now charge a flat $189.91 to find out what's wrong, so that's what I was charged for them to fi took my car in to get it checked out right away. They now charge a flat $189.91 to find out what's wrong, so that's what I was charged for them to find out that 2 spark plugs were loose and needed to be reinstalled. But then the service guys had a list of several other (to my mind questionable) "recommendations", including having the entire clutch replaced for $2,800 (reason: the fluid was a down a bit, but when pressed, the rep told me it's not a problem). The recommendation list rundown was done at rapid speed with no time to think and little time to question. I had also brought the car in for service about 6 months ago and had the same experience. In both visits, I feel I got "had" and that the customer has to watch his/her back at that dealership. Additionally, when I went to retrieve my car, the inside of it looked like it had been ransacked. Oh, and just like for my visit 6 months ago, NO internet service. Can you hear the anger and frustration in this review? More