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AutoNation Honda O’Hare

Des Plaines, IL

Overview
Reviews
Vehicles
4.6
1,502 Reviews
For Honda shoppers in the Chicagoland area, there is no better place for new and used cars, trucks, and SUVs than AutoNation Honda O'Hare. Our Des Plaines dealership stocks one of the largest inventories of both new and used Honda vehicles in the Chicagoland area. And with our exclusive lease and finance specials, getting behind the wheel of a new Honda is easier than ever! So whether you're trading-in for a new Honda, or are getting behind the wheel of a Honda for the very first time, be sure to visit AutoNation Honda O'Hare today!
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1533 S River Road

Des Plaines, IL

60018

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Showing 1,502 reviews

July 07, 2022

I called 5 times to get update on my car and no one called me back. Service was completed before informing of the price. More

by Jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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Jul 10, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 07, 2022

Setting up the service request was very easy via the website. Once, reaching the service center, Yousef Alwari was very helpful in explaining the wait times and the services that will be performed. More

by Aakash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
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Jul 10, 2022 -

AutoNation Honda O’Hare responded

Hi Aakash, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

July 06, 2022

Friendly advisor Kimberly Soto. She explained very well what needed for my car. Nice facility with free snacks and coffee More

by jdabulencia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Report | Print
Jul 07, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 05, 2022

Such a joy not to be "talked down to" or get "eye rolls" because I'm an older woman asking what are probably annoying simple questions. Staff extremely friendly/upbeat which is hard to find in these trying More

by eeniesue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen Meredith
Report | Print
Jul 05, 2022 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 04, 2022

Pleasant and thoughtful experience very considerate of the customers need and time spent thank you More

by Cjaniceb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary R
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Jul 05, 2022 -

AutoNation Honda O’Hare responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2022

Yousef helped me with my car's maintenance and ordered a complimentary lyft so I could go home and also got picked up an hour and a half later. He made it so seamless and easy for me. Would absolutely give More

by HRana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef
Report | Print
Jul 05, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2022

Good communication skills exhibited by service department make it easier to understand work that was done More

by marty.laury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Jul 01, 2022 -

AutoNation Honda O’Hare responded

Hi Marty, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 26, 2022

They were very proactive and responsive in contacting me regarding inventory that met my specifications. Very upfront regarding pricing with no surprises. Hassan was excellent. More

by Tigo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
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Jun 28, 2022 -

AutoNation Honda O’Hare responded

We are pleased to hear you had such a positive experience with us, Tigo! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2022

Easy to get appointment. Staff is courteous. I haven’t had any problems with the service provided More

by Wiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef
Report | Print
Jun 28, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 24, 2022

Easy to setup the service appointment. They even accommodate the last minute request to change the appointment time. Exceptional service! More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Report | Print
Jun 26, 2022 -

AutoNation Honda O’Hare responded

Hi Jay, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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