AutoNation Honda O’Hare

Excellent customer service, staff are very professional, answer alm yiur questions. From salesman to service department they ensure to provide best service. answer alm yiur questions. From salesman to service department they ensure to provide best service. More

Superior Customer Service! friendly informative team. Easy in and out. Very friendly advisor. Would highly recommend any of my friends and family friendly informative team. Easy in and out. Very friendly advisor. Would highly recommend any of my friends and family More

First disappointment: I waited over 15 minutes before a service representative would even look at me to checked me in while all three reps. finished their paperwork for previous customers who had already a service representative would even look at me to checked me in while all three reps. finished their paperwork for previous customers who had already checked in. (I had an 11am appointment to have my leased vehicle serviced for an oil change after the first year of the lease). When I was finally called, the check in process took approximately 3 minutes. Second disappointment: When I asked what the tune up included, she told me it was just an oil change. I then told her my car was acting sluggish and could it be the fact that I needed the oil changed. She had no response. Nor did she say she would have a mechanic talk with me or have a mechanic look into it. Third disappointment: I received an promotional email regarding discounts for service. It was 10% off for $50 or more, 15% off for $100 or more. Etc. This promotion was not mentioned after I was quoted the $68 cost for the oil change. So I showed her the email from NationWide Honda. She then said she would include it but when I checked out, she had not included it so I needed to remind her of it before she included it into the balance owed. When I left the dealership, the problem of sluggishness with my car is ongoing. Eileen Corso More

The only place I have taken my vehicle for service, Michelle will take care of you. Michelle will take care of you. More

Timely and responsive service. Associate was very helpful and thorough with what was serviced on my car. Associate was very helpful and thorough with what was serviced on my car. More

The problem my CRV had was addressed, and additional maintenance due explained. Everything was completed in a timely fashion maintenance due explained. Everything was completed in a timely fashion More

Start to finish we had a terrific experience. After finding a vehicle on-line we were contacted by a member of the internet sales team. Jericho was never high pressure and very helpful in answeri After finding a vehicle on-line we were contacted by a member of the internet sales team. Jericho was never high pressure and very helpful in answering questions and giving us details that we may have missed. Everyone greeted us at the dealership very cordially. We met with Jericho who was, again, very helpful and pleasant to work with during the test drive. Tom made the final purchase and financing straightforward and simple. Our experience would've taken less time if we were not having such pleasant conversation throughout the process. All in all a great experience and we highly recommend purchasing your next vehicle from O'Hare Honda Autonation. More

Thanks, Michelle. It was such a pleasure dealing with you. Service at Autonation Honda O'Hare is excellent. I've never been disappointed; been coming here for years. It was such a pleasure dealing with you. Service at Autonation Honda O'Hare is excellent. I've never been disappointed; been coming here for years. More

Gary Johnson was great, very friendly, did not pressure me at all and answered all my questions. Dario handled the F&I portion of my transaction and he also was very helpful and no pressure. I definitely t me at all and answered all my questions. Dario handled the F&I portion of my transaction and he also was very helpful and no pressure. I definitely thought the 21 mile trip to this dealership was worth the drive. More

Excellent team,handled case with my 2006 Element pretty good. Easy to schedule appointment. Thanks. good. Easy to schedule appointment. Thanks. More