AutoNation Honda O’Hare

Quality of workmanship is five stars, but my car was there from 7/3 to 7/9 for warranty-covered repair. Advisor expected to have car ready on either 7/5 or 7/6. Five calls went unanswered except by call there from 7/3 to 7/9 for warranty-covered repair. Advisor expected to have car ready on either 7/5 or 7/6. Five calls went unanswered except by call center with no follow up by dealership. Same with vm …no response. When I finally spoke to service advisor in a.m. on 7/8, was told car would be ready by 4 pm. Again was not ready. Tech suggested that a lot of rust in power steering rack on a less than two year old vehicle only driven on paved roads, rather than extensive off-roading as suggested …Requested a loaner and was told none were available throughout the process. Very disappointed, particularly in that aspect. If the dealership doesn’t have a reasonable number of short term loaners available, why wouldn’t they create a partnership with a car rental company to offer this service? When the car was finally ready early on Tuesday, July 9, I was grateful to find they had detailed the vehicle and I’m confident in the workmanship. More

Marcus was really helpful and made the car purchase experience a smooth and hassle free one for us. experience a smooth and hassle free one for us. More

The service department is fast friendly service at its finest. Every service advisor communicates with the customer in a timely matter. finest. Every service advisor communicates with the customer in a timely matter. More

Met Rachel Breckman and she found us the perfect Honda van and made the purchase very smooth. Drove three hours to dealership and it was worth the effort. We really like the van we got and Rachel was a van and made the purchase very smooth. Drove three hours to dealership and it was worth the effort. We really like the van we got and Rachel was awesome!! Highly recommend Rachel and AutoNation Honda More

Mary was a pleasure to work with. She was upfront with cost and there were no games. Easy process thanks to Mary. She was upfront with cost and there were no games. Easy process thanks to Mary. More

Great service and very legit. I would go back here for new or used cars anytime. I would go back here for new or used cars anytime. More

We had the perfect experience with our sales associate Samy . He made the long process easier . We truly recommend this place Thank you . Samy . He made the long process easier . We truly recommend this place Thank you . More

Just bought an HR-V with Mary’s help. She’s so knowledgable and friendly. Highly recommend asking for her, the next time you are considering purchasing or leasing a Honda. She’s so knowledgable and friendly. Highly recommend asking for her, the next time you are considering purchasing or leasing a Honda. More

The experience was okay. The original car I wanted didn’t start, second choice had a deformity with window tint but the third choice was perfect. I was forced in to purchasin The original car I wanted didn’t start, second choice had a deformity with window tint but the third choice was perfect. I was forced in to purchasing appearance and windshield protection which I didn’t want and the dealer refused to remove that from the sticker. I still get a good deal but won’t do this again. Sales person was nice but not to motivated it seemed. More

Great service department. Both the service reps and technicians take the time to explain what is needed and recommended including video of your vehicle. Both the service reps and technicians take the time to explain what is needed and recommended including video of your vehicle. More