
AutoNation Honda O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Yousef was amazing young man and took great care of my car and gave me exceptional service , that man deserves a raise ! He took the next step to have all my questions answered and made sure I drove it wi car and gave me exceptional service , that man deserves a raise ! He took the next step to have all my questions answered and made sure I drove it with a peace of mind ! More
Complicated transaction went smoothly. Putting a requirement on the number of words in the review is absurd. I am not writing copy for you. requirement on the number of words in the review is absurd. I am not writing copy for you. More
The problem was initially mis-diagnosed, and I had to return with the car less than one hour after my initial visit. After my vehicle was finally diagnosed properly, parts had to be ordered, my service return with the car less than one hour after my initial visit. After my vehicle was finally diagnosed properly, parts had to be ordered, my service rep did not come into the shop for several days for personal reasons, and it was extremely difficult for me to get status updates on when my car would be fixed and ready for pickup. The lack of communication was terrible customer service. When I finally was able to track someone down who could help, she was very professional. But overall an extremely poor customer service experience. I have been coming to the shop for many years, and have always had good customer service. Not this time. Very disappointed. More
I do visit this dealership very often especially to service my car. They always meet my expectations and I like going back there anytime I have an issue. I appreciate their work. service my car. They always meet my expectations and I like going back there anytime I have an issue. I appreciate their work. More
Michelle was my service advisor. I was pleased because of the outstanding, service she provided on my last visit. She did not disappoint. She makes sure the work is done in a timely fashion and she is open t the outstanding, service she provided on my last visit. She did not disappoint. She makes sure the work is done in a timely fashion and she is open to questions. More
The dealership and my sales man were both honest, offered timely feedback, and kept the lines of communication open without every being pushy. This was the easiest car buying experience I have ever had. Auto timely feedback, and kept the lines of communication open without every being pushy. This was the easiest car buying experience I have ever had. AutoNation is the only dealership I plan to use moving forward. More