AutoNation Honda Renton

Purchased vehicle 6/15/23 with body damage under covered 3rd break light. That was not disclosed upon technician inspecting it. This has led to water leaking into the cab of the truck causing water damage. 3rd break light. That was not disclosed upon technician inspecting it. This has led to water leaking into the cab of the truck causing water damage. Will update review once this is addressed. More

Very unsatisfactory. Very angry! I was told the service would cost approximately $900. I pre-authorized $1,000. When my car was ready it came to over $1,400. Service Mgr, Very angry! I was told the service would cost approximately $900. I pre-authorized $1,000. When my car was ready it came to over $1,400. Service Mgr, Ivan was able to reduce the charge to $1,172 but said he might be able to get it lower. Said he would call me later that or I could call him. No call from him so I called him back, three times! He wouldn’t take my calls! I knew this would happen. I told my friends I hate to go to Honda for service as I never get out of there for less than $1,000 even if all I wanted was an oil change. But this was a specific issue and I felt I had no choice. Never again! More

clean friendly if they dont have it michelle will find it. only place i will go it. only place i will go More

He was informative and thorough to explain things I need to take care of. I was also very kind, friendly and was immediately responding to my quests. to take care of. I was also very kind, friendly and was immediately responding to my quests. More

They did fantastic job fixing my CrV . it was all smooth sailing, and Dtew was extremely helpful it was all smooth sailing, and Dtew was extremely helpful More

Great customer service, good communication, professional explanation on the services required, open, direct, fair and valuable. explanation on the services required, open, direct, fair and valuable. More

We currently take 2 Honda's to Renton Auto Nation Honda. They do nice work. They do nice work. More

Staff are friendly and professional. They don’t try to sell more service you are not interested. I would go back here again. They don’t try to sell more service you are not interested. I would go back here again. More

staff friendly, listen to customers concern, good rates, give good deal for trade in the car. give good deal for trade in the car. More

Renton Auto Nation's service department has outstanding customer service attributed to your service manager, Bill Ackerman and former service representative Bill Shipley. I have been a repeat customer sinc customer service attributed to your service manager, Bill Ackerman and former service representative Bill Shipley. I have been a repeat customer since 1989 which affirms my satisfaction with the work performed on all 3 Hondas I have owned. I appreciate the detailed explanation of the service needed and ensuring the repairs are done correctly. Bill Ackerman has always been honest in his appraisal of what work needs to be done on my car, the time involved, and if possible provide alternative transportation if servicing required an overnight stay. I have no reservation in stating Bill and this dealership should receive the highest commendation and strive to retain their customers as CFL's (Customers for Life). More