AutoNation Honda Renton

From the moment I walked in to when I drove off in a new car, I was impressed by the good folks over at AutoNation Honda of Renton. Shamie never pressured or steered me into a car or service I didn't need, car, I was impressed by the good folks over at AutoNation Honda of Renton. Shamie never pressured or steered me into a car or service I didn't need, and Art in the finance department is a wizard who got me a great rate on my car. I had a very good experience purchasing a car from them. More

Really friendly staff and they make sure every visitor is been taken care of. I really enjoyed the visit. been taken care of. I really enjoyed the visit. More

Oil change service with Nathaniel service staff. I set up on the phone, he no longer works there..such a disappointment ! He really helped me learn more about my Honda Pilot 2010. He was kind & pr I set up on the phone, he no longer works there..such a disappointment ! He really helped me learn more about my Honda Pilot 2010. He was kind & provided information.. I needed help with my trunk door was getting stuck. You charge $200 to look at my.door. I already spend $750.00 oil change & brakes change. I said, no on the trunk! Yes. You are in BUSINESS TO MAKE MONEY! WHERE WOULD YOU BE WITHOUT YOUR CUSTOMERS! THANK YOU More

This is our second purchase from AutoNation Honda Renton, both times we've received excellent care and customer service. both times we've received excellent care and customer service. More

Es un lugar muy agradable el ejecutivo de ventas fue súper amable respondió a todas mis inquietudes en base a la venta del vehículo que obtuve, se me fue explicado todos mis beneficios,documentos que fi súper amable respondió a todas mis inquietudes en base a la venta del vehículo que obtuve, se me fue explicado todos mis beneficios,documentos que firme estoy muy conforme y feliz con mi nuevo vehículo realize buen negocio buenos precios More

The service was excellent. Drew was very professional and knowledgeable in his explanation of the type of service I needed and would get. Drew was very professional and knowledgeable in his explanation of the type of service I needed and would get. More

Ok. Oil change sticker for next oil change was not placed. Car was not washed Oil change sticker for next oil change was not placed. Car was not washed More

The sales portion was good. They did a good job with closing that. However, the finance portion was not very good. First person gave my family attitude for no apparent reason. M They did a good job with closing that. However, the finance portion was not very good. First person gave my family attitude for no apparent reason. Made it not enjoyable, while my family was there as we were looking at our new minivan. Took away a lot of the excitement. A few days later I was asked to come back in to sign some docs. I asked why, the person did not know why. So I drove 30 miles round trip to get blindsided with info that my payment has increased by $25/month. That’s a material change for a new family. I understand errors get made, but let me know before I come in. I also came in to sign, only to sign electronically on a tablet. I asked if the docs can be sent electronically because of the distance from my house, but they said no. So we have a technology to sign on a tablet, but can’t be sent out via email? Seems like a wasted opportunity if you already have the technology. Finally, the sales manager followed up with me and asked if there is anything else he could help with. That’s when I let him know of the issues with the finance department. Seems like he was just going through the motions and sidestepped my concerns. Didn’t want to offer a way to make it right or a solution. Instead, just tried to end the conversation multiple times by saying enjoy your odyssey or have a nice day, even though it was clear the conversation was not over. Poor overall team effort from this dealer. You may get a “good” deal for a numbers perspective but if the entire operation isn’t aligned and provides poor service on the way, it doesn’t matter what the price is. More

Excellent fast service! Very happy and they went above and beyond by getting me to and from my house during the service. Great communication. Very happy and they went above and beyond by getting me to and from my house during the service. Great communication. More

My service rep Bill Ackerman was terrific His is pleasant kind and helpful Thank you ! pleasant kind and helpful Thank you ! More