AutoNation Honda Renton
Renton, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Perhaps they hit a desperate patch Unlike many of the reviewers on this site, I had a negative experience at Autonation Renton Honda. The difference may be attributable to the fact that Unlike many of the reviewers on this site, I had a negative experience at Autonation Renton Honda. The difference may be attributable to the fact that I was looking for a used car and most of the reviews on this site are from people who bought new cars; or, perhaps they just hit a desperate patch. Either way, I was not treated well. I went to Renton Honda to test drive a 2013 CRV that was advertised online. I liked the car and offered them $1,000 less than the online price (which had come down several times, as the car had been on the market for a while). After some back and forth involving both the sales associate and the sales manager, they finally understood that I was not there to negotiate, even though I had made it clear from the beginning that it was a take-it-or-leave-it offer. When they agreed to the price, I let them know that I was pressed for time and that I just wanted to make a down payment, sign a purchase agreement, and finish all the paperwork involved in the transaction the next day. They said that they understood and directed me to the finance area, leading me to believe that the the finance manager would get me the purchase agreement and take my down payment. After about 15 minutes, the sales manager called me into his office and started going through the full set of documents very quickly, keeping up a constant stream of friendly chit chat. I indicated again that I needed to be somewhere soon, but he just offered to let me use his phone and kept going through the documents. To speed things along, I agreed to do the financing through the dealership, as the finance manager assured me that, with my credit rating, I would get a good rate. To make a long story short, they pushed through the full set of documents, I missed my appointment, and the interest rate they gave me to finance the car was a full point higher than I would have gotten anywhere else. The last bit of unpleasantness occurred the next day, when I went to pick up the car. I met the finance manager, who had someone bring the car up, and then he told me to wait while he found the original sales associate I had dealt with so he could fill the gas tank ("Because we always fill the tank for Certified Pre-owned Cars"). Ten minutes later the sales associate arrived, and he seemed irritated at having to deal with us, as he was working with another customer. When I told him that we were waiting for the tank to be filled, he looked in at gas gauge and said that the tank was almost half full, which was good for a used car, and then he walked away. We were left on our own to get in the car a drive away. More
Ossman was great! The dealership sold me a used Kia Soul. A month later, the door wouldn't open on the drivers side. It was not covered under the warranty, but, they fi The dealership sold me a used Kia Soul. A month later, the door wouldn't open on the drivers side. It was not covered under the warranty, but, they fixed it for free. They paid for it themselves. That's great service! More
Service I tried to talk to Josh Trisack for service problem. I left my phone number and numerous calls, no call from Josh. What kind of the service was this I tried to talk to Josh Trisack for service problem. I left my phone number and numerous calls, no call from Josh. What kind of the service was this? When customer asked you to call back, you just ignore them? Very bad service and no customer service at all. More
The #1 Renton Car Dealership! This was my first big purchase and I couldn't have asked for a better customer service experience! When I walked into every dealership (I went to 5 ot This was my first big purchase and I couldn't have asked for a better customer service experience! When I walked into every dealership (I went to 5 other dealerships) the first thing I said to ALL of the sales reps was "I am not here to purchase a car today, I am just looking around and to test drive the cars I am interested in." Honda was the ONLY dealership that didn't pressure me to buy a car that day. They were respectful to my wishes and thats why I came back. James was VERY knowledgable and had a laid back attitude which I loved! I couldn't be happier with my New Honda!! More
Love my Honda ! Couldn't have asked for a better customer service and just an overall great experience ! I love my new car and I loved getting treated like family ! Couldn't have asked for a better customer service and just an overall great experience ! I love my new car and I loved getting treated like family ! More
Great Experience at Honda Renton! We've been loyal Honda customers ever since purchasing our 2002 Accord at the old Renton Honda dealership. We went in last week for a recall service o We've been loyal Honda customers ever since purchasing our 2002 Accord at the old Renton Honda dealership. We went in last week for a recall service on the same Accord and we stumbled upon their new huge showroom. Just looking around the showroom and checking out the new 2016 cars, Nhat Nguyen approached us and asked if we're interested. We informed him that we're just browsing and at the moment not really planning on purchasing a new car. Knowing that, he was still willing to show us around and take his time informing us about the features. After actually talking to him about our 2007 Sienna we decided with all the promotions, we'd take a chance on trading in our car. He wanted to make sure we left the dealership happy whether or not we're going to be leaving with a car. We came in getting service on our old car not planning on purchasing a new car at all, and leave a couple days later trading in our Sienna for a brand new 2016 Accord EXL that we're super satisfied with. He made sure that we're completely 100% happy with our purchase before driving it off the lot. He even took time to show us every little speck in our new car and helped us set it up after receiving it. The whole time Nhat made sure that regardless of what happens we would leave satisfied and didn't pressure us at all. He was very easy to talk to and we highly recommend coming to see Nhat, if you're interested in purchasing a car from here. Josh our Finance guy was a great pleasure to work with! He made the whole process quick and a breeze. More
Friendly and professional I experienced a fast and accurate information about the vehicle. Even dought my car went in for repair two days after purchased with AC problems. I experienced a fast and accurate information about the vehicle. Even dought my car went in for repair two days after purchased with AC problems. More
We had a great experience with Duane and Stanley We were in search of a reasonably priced used honda that would have a great warranty so we would have little to no worries regarding our purchase. Du We were in search of a reasonably priced used honda that would have a great warranty so we would have little to no worries regarding our purchase. During the drives Duane was really patient with us and answered our questions and both him and Stanley were respectful during the negotiation period. More
Happy first time buyer! James and Ben were knowledgable and very helpful. They made the whole process extremely easy for me being a first time buyer. Overall, a very positiv James and Ben were knowledgable and very helpful. They made the whole process extremely easy for me being a first time buyer. Overall, a very positive experience! More
Service After getting offered very low price for my trade we were able to work to a fair deal. Took a bit but the customer service was great at the end. Would After getting offered very low price for my trade we were able to work to a fair deal. Took a bit but the customer service was great at the end. Would have liked a fair price from the start. More



