AutoNation Honda Roseville

professional, polite, responsive to inquiries, knowledgeable, did not try to push products on me, patient knowledgeable, did not try to push products on me, patient More

Car was ready to be picked up on a Sunday morning courtesy of Brandon. One staff member (Milini) was there an our earlier than opening and was able to give me my keys. Brandon also set up my servic courtesy of Brandon. One staff member (Milini) was there an our earlier than opening and was able to give me my keys. Brandon also set up my service appt. mohave wheel locks installed. I had that done this morning (Ryan go me in and out within 30+ minutes and had my car washed for me. (Got some rain sprinkled and dust spots all over my car the previous night). Now, it's all shiny and new again. I plan on returning for installation of mud flaps and Ryan said they have them in stock and gave me his personal number to contact him for the appt. Wesley, in Finance and Brandon tried to sell me upgraded options but that is what their boss(es) expect from those in the Sales positions. I have been buying vehicles for over 60 years and it has always been that way. As for pricing, I was pleasantly surprised and pleased when I was given a OTD price, (in writing), that was much lower than the competition. I would like to see AutoNation Honda go to a flash drive system wit their paperwork. All those signing of paperwork over and over is annoying. They could institute your signature on an iPad type device and then every time a signature was needed you just tap the screen and your signature or initials appear. And when all is done the paperwork is on a flash drive that you take home with you. I had that done by a small dealership in Clovis, Ca. Very efficient and appreciated. And not only that, but I was able to sit at the salesperson's desk while this was all happening,; not the salesperson/sales manager getting some paperwork signed, go off to their manager get some more papers, come back and repeat the steps over and over. More

AutoNation is very easy to work with. Sales and Finance made the process smooth and uncomplicated. Sales and Finance made the process smooth and uncomplicated. More

Friendly staff, smooth process, fair price. Vehicle in great condition, highly recommend this dealership for your next purchase. Vehicle in great condition, highly recommend this dealership for your next purchase. More

Treated respectfully and personnel answered all questions. Also, the out the door price seemed reasonable compared to other dealers. questions. Also, the out the door price seemed reasonable compared to other dealers. More

I had an excellent experience using the Service Center for an A12 maintenance code on my 2019 Honda Odyssey. I really appreciate that I was able to drop it off the night before using the 24-hr drop box. J for an A12 maintenance code on my 2019 Honda Odyssey. I really appreciate that I was able to drop it off the night before using the 24-hr drop box. Joey was helpful, communicative, friendly, and professional. He made sure everything was done and on-time, and he kept me informed on my car's status and the entire process. More

Courteous responsive and serviced quickly. Darius kept me informed as to progress. Also the service Tech was on top of everything. Darius kept me informed as to progress. Also the service Tech was on top of everything. More

I always have had a great experience and Samantha takes very good care of me every time. Great communication and service! very good care of me every time. Great communication and service! More

Had to visit the service twice for an issue with the steering. First, they replaced the defective part. took 6 hours. After a week I need to return for the almost the same issue only to found out that a steering. First, they replaced the defective part. took 6 hours. After a week I need to return for the almost the same issue only to found out that a bolt is missing and another bolt is loose. Took another 6 hours. Don't know what or whom to blame with the issue but for a brand-new car this is not acceptable to return and spend 2 working days. Don't get me wrong, I love our Hondas just not this situation. Will still purchase another car in the future. Staff are friendly and nice to deal with. More

VERY HELPFUL AND FRIENDLY, NO PRESSURE. AND BUSINESS HOUR IS VERY GOOD ESPECIALLY WITH ME. BECAUSE MY WORKING SCHEDULE. AND BUSINESS HOUR IS VERY GOOD ESPECIALLY WITH ME. BECAUSE MY WORKING SCHEDULE. More