AutoNation Honda Roseville

I had a great experience at the Honda dealership during my recent service appointment\. The staff was friendly, professional, and made the entire process smooth from check\-in to pickup\. They explained th my recent service appointment\. The staff was friendly, professional, and made the entire process smooth from check\-in to pickup\. They explained the work that needed to be done, kept me updated throughout the service, and completed everything on time\. I really appreciated their honesty, attention to detail, and excellent customer service\. Thank you to the entire service team for making the experience stress\-free\. I highly recommend this dealership for anyone looking for reliable and professional vehicle service More

Kevin Sinor worked with us for the credit check and apr phase and after an agreement was made he went to his supervisor my wife and I went to the restroom. When we came back he ushered us down the street t phase and after an agreement was made he went to his supervisor my wife and I went to the restroom. When we came back he ushered us down the street to the finance building. He left us with Malleck(?). Malleck was the finance worker who dealt with us during the financial phase. He attempted four times for me to purchase “protection” plans. During each time I pointed out that we’ve reached what we can afford to purchase the 2020 Tacoma already and would like to move to sign the deal. Each time he ignored me and continued with his pressures. I was ready to cancel the purchase entirely! He has also asked two different times because I declined on any vehicle protection plans 1) then why do we buy car insurance? 2) how many claims have we made throughout our car insurance history? For this question I said, one time. Then he said, why do you buy car insurance at all? Then he uses his so-called bogus kayak analogy when he went kayaking and his kayak keeps taking on water where he starts to submerge. He didn’t care about my thoughts when I repeatedly said that we’re maxed out on our finances, he just kept treading on pressuring me to buy protection plans. I’ve never experienced anything like this before and he was very unprofessional! He claims to have only been there 2-3 months but I think that was a ploy. When he finally stopped and we signed the contract, and after we dropped off Kevin back at the used-car department, on our way home on highway 65 and Nelson Lane I realized that they did not fill up the gas tank. It was under under a quarter tank! About two days later I realized that Kevin never gave me the remote control to the winch. I called their office three times and didn’t get a response but did reach someone who told me to leave a message because Kevin wasn’t available. So I left a voicemail and emailed him. He emailed me back saying he could not find the winch remote control. I replied, how are we going to do to resolve this? He never responded back regarding this matter. His other emails have been the company email under the manager Ryan Nelson, asking for my review, asking about my experience with the truck, but never answering the question of whether they’re resolving the issue or not. And then through physical mail they had the audacity to send me vehicle protection offers and nothing about the winch remote control! So overall, this was the worst car buying experience and I would not recommend anyone to AutoNation Honda. More

Car shopping is already stressful enough. Honda AutoNation made the process of purchasing very smooth. Peter was extremely patient, personable, and I knew I was in good hands. Highly recommen Honda AutoNation made the process of purchasing very smooth. Peter was extremely patient, personable, and I knew I was in good hands. Highly recommend! More

Honda Roseville was able to get in a car we wanted very quickly thanks team quickly thanks team More

I come to AutoNation Honda-Roseville for servicing of our 1993 Civic (yes, 1993) and our 2016 CRV. James Harding is our service advisor and he and his team of technicians and mechanics ALWAYS do great work f 1993 Civic (yes, 1993) and our 2016 CRV. James Harding is our service advisor and he and his team of technicians and mechanics ALWAYS do great work for us. Thank you, James, for helping to keep our vehicles on the road. More

Excellent service, honest staff, no pressure, and a great deal. Highly recommend AutoNation Honda Roseville! deal. Highly recommend AutoNation Honda Roseville! More

I had an excellent experience at AutoNation Honda Roseville. Blair provided outstanding customer service from start to finish. He was very professional, friendly, and went above and beyond by making Roseville. Blair provided outstanding customer service from start to finish. He was very professional, friendly, and went above and beyond by making sure my car was washed and vacuumed, which I really appreciated. He made the entire service experience smooth and stress-free. Thank you, Blair, for your excellent work. Highly recommend! ⭐⭐⭐⭐⭐ More

very first service on my Honda CRV, excellent service, service advisors very nice and knowledge able, help full. showed everything under car by videos and break fluid , break pads, tires,battery every th service advisors very nice and knowledge able, help full. showed everything under car by videos and break fluid , break pads, tires,battery every thing you need to know, they showed withoud asking More

Great customer service. They checked my battery issue and replaced under warranty. Also, over looked the my brakes, tires and shocks. They checked my battery issue and replaced under warranty. Also, over looked the my brakes, tires and shocks. More