AutoNation Honda Roseville - Service Center
Roseville, CA
1,245 Reviews of AutoNation Honda Roseville - Service Center
Had to visit the service twice for an issue with the steering. First, they replaced the defective part. took 6 hours. After a week I need to return for the almost the same issue only to found out that a steering. First, they replaced the defective part. took 6 hours. After a week I need to return for the almost the same issue only to found out that a bolt is missing and another bolt is loose. Took another 6 hours. Don't know what or whom to blame with the issue but for a brand-new car this is not acceptable to return and spend 2 working days. Don't get me wrong, I love our Hondas just not this situation. Will still purchase another car in the future. Staff are friendly and nice to deal with. More
Was done professionally. I was given service options and reasons for them which I appreciated. car was ready much quicker than I expected - just over one hour vs 3 or fou I was given service options and reasons for them which I appreciated. car was ready much quicker than I expected - just over one hour vs 3 or four with other Honda dealers. More
DO NOT GO HERE! Don’t be stubborn like I was; listen to the negative reviews. A simple oil change is too much for this dealership to handle. The oil was just as dirt Don’t be stubborn like I was; listen to the negative reviews. A simple oil change is too much for this dealership to handle. The oil was just as dirty afterwards, which leads me to believe they didn’t even change it. Not only that, they also didn’t tighten everything so there is a big puddle of oil on my garage floor. I called in multiple days in a row to get this fixed and the service managers are nowhere to be seen. I spent more time and money than I would have if I took it anywhere else and IT’S STILL NOT FIXED. Be warned! Drive the extra 20 minutes to another shop! More
Excellent customer service. Attention to detail and delivery of serviced vehicle before promised are hallmarks of the service providers at Honda service roseville. Attention to detail and delivery of serviced vehicle before promised are hallmarks of the service providers at Honda service roseville. More
Best service. Everyone was very helpful and transparent throughout the entire process. Will definitely come back and have my vehicle serviced at AutoNation Honda R Everyone was very helpful and transparent throughout the entire process. Will definitely come back and have my vehicle serviced at AutoNation Honda Roseville! :) More
Customer service representative James took excellent care of all my service related concerns efficiently and delivered the vehicle in under the projected time for completion. of all my service related concerns efficiently and delivered the vehicle in under the projected time for completion. More