AutoNation Honda Sanford

2nd service trip here within a couple of weeks & actually chose Yanira as my advisor this 2nd time after randomly (luckily) getting her the 1st time. Extremely informative & communicative about how long of a chose Yanira as my advisor this 2nd time after randomly (luckily) getting her the 1st time. Extremely informative & communicative about how long of a wait it would be & what exactly was going on, & thoughtfully explained what other needs my car may have in the near future. In fact, her recommendation for an eventual transmission fluid change after my 1st trip was why I decided to add that on during my 2nd visit. Outstanding service with a very genuine & warm approach, Yanira demonstrated how great customer relations for a business should be handled. More

I got Great service. They Identified the problem quickly where service providers had misdiagnosed it. They Identified the problem quickly where service providers had misdiagnosed it. More

Travis was absolutely the very best! Kept me updated step by step until they finished servicing my Honda CRV. He goes out of his way to help. He is definitely an asset to this dealersh Kept me updated step by step until they finished servicing my Honda CRV. He goes out of his way to help. He is definitely an asset to this dealership! More

Travis is amazing. AutoNation Honda Sanford is amazing. Always a pleasant experience. Dealership is always clean inside and out in the service area. AutoNation Honda Sanford is amazing. Always a pleasant experience. Dealership is always clean inside and out in the service area. More

My experience here has been great every time, everyone is extremely kind and helpful. I will continue to come here for all of my car purchases or service needs! extremely kind and helpful. I will continue to come here for all of my car purchases or service needs! More

I rated this dealership a medium only because I keep getting survey’s for a service I didn’t receive. I made an appointment for an oil change. I showed early to drop off the vehicle only to be told I di getting survey’s for a service I didn’t receive. I made an appointment for an oil change. I showed early to drop off the vehicle only to be told I didn’t have an appointment. Although I wasn’t happy I asked another appointment on a Saturday within the next 3 weeks. I was told none were available. I left the service area an went in to ask to speak to a manager. They brought the service manager to help me which he was extremely helpful a made an appointment for the next Saturday. After I left later that day I get a text to my phone thanking me for have my service done with them which kind of made me upset. Because it was my appointment time, my phone number and email but another person name. So it appears to me I had an appointment but someone put it under the wrong name. And all week long I been get request to do a survey for a service I now received and was told I didn’t have an appointment for. Technically they are correct under my name I didn’t have an appointment. Which I’m extremely appreciate the service manager for setting up a new appointment 1 week later. But now I feel like I did something wrong but speaking the the service manager even though I actually had an appointment although not under my name because of an individual from the company not putting down the correct name but used all my information for the appointment I didn’t get. I understand the staffing problems which caused this mistake but it started me looking at other ways or dealerships to get oil changes. I hope my oil change tomorrow goes well. I have alway taking both our vehicle here since we moved to Florida and even bought the wife’s car from them. Which should say allot means I’ve always appreciate the service I have received. Michael More

Dee, was wonderful. She helped us a lot. As seniors we don't always understand new tech,She was and is still very helpful to us. She helped us a lot. As seniors we don't always understand new tech,She was and is still very helpful to us. More

Appreciated the speed of service and car cleaned when we picked it up. Kenny was professional & knowledgeable. picked it up. Kenny was professional & knowledgeable. More

I have been coming here for at least ten years. Love working with Travis, he always takes good care of me and gets my car running in top performance. Love working with Travis, he always takes good care of me and gets my car running in top performance. More

Great job, service process was great, new communication methods are excellent, however communication with Bianca was excellent, she was awesome. methods are excellent, however communication with Bianca was excellent, she was awesome. More