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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
456 Reviews

456 Reviews of AutoNation Honda Thornton Road - Service Center

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May 08, 2023

Went for a full service synthetic oil change and an appointment was needed for service. Service was faster than when I don't have an appointment. More

by MsSunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
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Jul 26, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

Great service and serviced in a timely manner. I enjoyed being able to work while my car was being serviced. More

by theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram Garcha
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Jul 26, 2023 -

AutoNation Honda Thornton Road responded

Hi Theresa, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 16, 2023

AutoNation Honda is a scam. Took my 2001 Honda Insight to Ram and told him the problem. They couldn't diagnose the problem for nearly three days, telling me it was lean burn or More

by foreverlove2k3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ram
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Apr 26, 2023 -

AutoNation Honda Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6078 to discuss what we can do to help.

March 13, 2023

Customer Service Manager for the repair department made sure that my vehicle was working properly after I had serious concerns. I will bring my van again for service and repairs. More

by twhuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Henderson
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March 09, 2023

Great hospitality and good wait time for regular oil changes. Very clean and nice environment. More

by fishburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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March 09, 2023

Undercarriage was not properly attached (screws missing)and lvm for general manager 2 days ago and no callback yet. More

by Karen J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry ( Service Desk)
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Mar 13, 2023 -

AutoNation Honda Thornton Road responded

Hello Karen, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6078. We hope to hear from you.

February 24, 2023

Ram & Ed in service are the Best. Service was excellent and communication was excellent. Trusted. More

by akebh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram, Ed
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February 22, 2023

I was very pleased with the dealership, from the service to how short our wait was. More

by marshabibbs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Hambrick
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February 20, 2023

I did have a few concerns from the past. However, this visit was very pleasant and NOT dismissive. More

by Mildred.Crespy
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name.
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February 20, 2023

wonderful service Everyone was very helpful and the service on my car was excellent will use again More

by cathy-herndon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Roche, Dylan OGrady
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