Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
453 Reviews

453 Reviews of AutoNation Honda Thornton Road - Service Center

Sort by
February 03, 2023

Barry and his team was extremely professional and kept me updated on the status of my car. More

by DLinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Report | Print
February 03, 2023

I had the worst experience of my life at this dealership in the service department. I took my car in to have my brakes repaired after only owning the car for a week. I waited from 8:30 am until 4:15 pm. I More

by Shan.dulaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hann
Report | Print
Feb 08, 2023 -

AutoNation Honda Thornton Road responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6078 -- we hope to hear from you soon.

January 23, 2023

The Thornton Rd Honda team was professional, courtesy, engaging and got my car serviced in a timely manner, allowing me to go on with my day knowing this was taken care of. More

by excellencefirst02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were 5
Report | Print
January 23, 2023

Came in for oil change and check up. Service was prompt and Barry Hambrick explained everything thoroughly. More

by L687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hambrick, Barry
Report | Print
January 16, 2023

This dealership is the best! They have great customer service and they always check in on you when you are waiting. They are very good at their jobs and they take good care of th More

by breanahemingway
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
January 16, 2023

Excellent job customer service outstanding they gone take care of your car knowledgeable agents happy to help More

by keke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramnet garcha
Report | Print
January 16, 2023

I had my oil changed and tires rotated and the service staff was courteous and also pointed out that tire alignment would be necessary soon More

by melvin_russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
December 26, 2022

Great customer service Jacob was very thorough on what was going to be done and was upfront on what might be needed More

by KCRUML2345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Dec 26, 2022 -

KCRUML2345 responded

Jacob has been awesome each time we bring our car for service

December 26, 2022

Ram was very helpful and kept me informed of needed repairs and status along the way. More

by jfern.716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
Report | Print
December 24, 2022

Jacob and Ram both greeted me at the service intake area. I had a concern with my wheels and Ram took care of it. He gave me a reasonable total price and provided great customer service... and he was also pa More

by Shayla Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram, Carter, Tremaine
Report | Print
1
...
11
12
13
...
46