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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
456 Reviews

456 Reviews of AutoNation Honda Thornton Road - Service Center

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December 26, 2022

Great customer service Jacob was very thorough on what was going to be done and was upfront on what might be needed More

by KCRUML2345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 26, 2022 -

KCRUML2345 responded

Jacob has been awesome each time we bring our car for service

December 26, 2022

Ram was very helpful and kept me informed of needed repairs and status along the way. More

by jfern.716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
December 24, 2022

Jacob and Ram both greeted me at the service intake area. I had a concern with my wheels and Ram took care of it. He gave me a reasonable total price and provided great customer service... and he was also pa More

by Shayla Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram, Carter, Tremaine
December 09, 2022

Not much to say. The front office intake is less chaotic and I find the attitude of the team more professional. More

by hhampden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj
December 09, 2022

Terrible services and prices are through the roof! dont go there . Call your local mechanic.and compare prices. More

by SMITH8456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ramas
Dec 12, 2022 -

AutoNation Honda Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Thornton Road. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6078 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Dec 12, 2022 -

SMITH8456 responded

I already spoke to the general manager and I still feel the same.

December 06, 2022

The wait time is kinda long but the service is great overall. I will continue to bring my car to this location. More

by linda.capell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Ram
November 28, 2022

Great Customer Service and fast turn around on new timing belt and new brakes. Gave me a lift home instead of waiting also! More

by jeffreyprosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory and New Service Manager
November 24, 2022

My oil change experience was great! Not a long wait time and the service advisor working with me was courteous and very knowledgeable. The dealership stays in touch by email and occasi More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brovont, Merwing Olivar
November 21, 2022

Professional and courteous service that these guys provided. one of the best in Atlanta. Comfortable environment. We can sit back and forget that you gotta be there for at least 30 to 45 minutes.. f More

by Carl_parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Team of workers
November 18, 2022

Always a quick, clean, efficient and professional when I take my car to be serviced here. More

by Smccants3224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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