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AutoNation Honda Thornton Road - Service Center
Lithia Springs, GA
453 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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453 Reviews of AutoNation Honda Thornton Road - Service Center
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October 03, 2022
I had an appointment for a recall set up a week in advance. I took time off of work to deliver the car for the work to be completed only to find out they had not ordered the part. I take the car b advance. I took time off of work to deliver the car for the work to be completed only to find out they had not ordered the part. I take the car back the next day after verifying the part was in to be told they couldn’t complete the work because I had filled the car with gas… (a simple don’t fill up the previous day would have sufficed). So 3 trips for a simple recall. Very frustrating… More
by michael_camp
Employees Worked With
Darrin
September 30, 2022
My last visit was great! Korrin was my service advisor, and his customer service is unmatched! He was very professional, attentive, and thorough with explaining my service re Korrin was my service advisor, and his customer service is unmatched! He was very professional, attentive, and thorough with explaining my service recommendations. 10/10! More
by janiquahinton
Employees Worked With
Korrin
September 24, 2022
Easy to schedule service appointment. You receive reminder emails/texts if it’s time for service. The service rep Ram was very informative and made sure my request was handled efficiently You receive reminder emails/texts if it’s time for service. The service rep Ram was very informative and made sure my request was handled efficiently. Always available for questions More
by ilyagre
Employees Worked With
Ram
