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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
453 Reviews

453 Reviews of AutoNation Honda Thornton Road - Service Center

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September 12, 2022

Samantha was AMAZING. As a frequent customer, they took great care of us. Samantha made sure I was kept current while they checked my car to diagnose the problem AND was s More

by meohern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
September 11, 2022

The service department was very helpful with seeing that my vehicle’s needs wee properly and professional addressed. More

by mtinsley25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon
September 11, 2022

I was there this past Saturday September 3rd 2022 for a oil chsnge It took 4 hours i was the first one there. I understand they had to order a cabon filter but 4 hours thats ridiculous they did give me my More

by darryl.m.hall18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
Sep 14, 2022 -

AutoNation Honda Thornton Road responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6078 to discuss what we can do to help.

September 10, 2022

Jacob was very friendly and helpful. He and the mechanic technician showed me what made the flapping noise under the car and provided a temporary solution for the day. I will still need More

by Stephan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob and mechanic
September 09, 2022

The workers were very polite. My car was serviced quickly and I was out in an hour. More

by JAZMINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
September 09, 2022

The service was great and the people were great to work with as well. Also, the follow up has been exceptional. My service was done ahead of schedule as well. More

by jody.hamrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Story
September 09, 2022

The name of the person who assisted me by checking me in was Korrin (I hope I’m spelling his name correctly😊). He was very friendly, polite, and courteous. Once, the maintenance was completed by the mechan More

by TAMRENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korrin and Ram Garcha
September 06, 2022

Poor service. Overpriced . Lies about what needs to fixed . Doesn’t put your car back together after diagnostic. Money hungry . More

by Kishonwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramneet, Brayan
Sep 12, 2022 -

AutoNation Honda Thornton Road responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6078 to discuss what we can do to help.

September 06, 2022

Service was great. Appointment time was kept and vehicle was thoroughly inspected. I will be taking my car back to be serviced in the future. More

by avery.shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
September 05, 2022

I first went to this dealer to get a diagnostic test on my car. The representative was very helpful, gave me some tips to help alleviate the problem, and advised me to return for the rest if things did no More

by cbrownjoybelles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brovont
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