Back

AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
456 Reviews

456 Reviews of AutoNation Honda Thornton Road - Service Center

Sort by
September 06, 2022

Poor service. Overpriced . Lies about what needs to fixed . Doesn’t put your car back together after diagnostic. Money hungry . More

by Kishonwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramneet, Brayan
Sep 12, 2022 -

AutoNation Honda Thornton Road responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6078 to discuss what we can do to help.

September 06, 2022

Service was great. Appointment time was kept and vehicle was thoroughly inspected. I will be taking my car back to be serviced in the future. More

by avery.shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
September 05, 2022

I first went to this dealer to get a diagnostic test on my car. The representative was very helpful, gave me some tips to help alleviate the problem, and advised me to return for the rest if things did no More

by cbrownjoybelles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brovont
September 04, 2022

I liked it that Ramneet Garcha came to my car with an ipad to check me in for my oil change & get my keys. More

by JERRIRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramneet Garcha
September 01, 2022

This was the best service experience I’ve ever received from my appointment scheduling, car drop off to being walked to my finished car after the service. Jacob took care of me and he’s my guy going forwa More

by Georgeahood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
September 01, 2022

The service personnel is friendly, professional and knowledgeable and are willing to share that knowledge More

by R Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korrin Moore
August 31, 2022

I always have a great experience using Honda’s service department. Service tech Ram was the first to greet me & kept me updated my whole wait. Thanks! More

by kimberlyr86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
August 31, 2022

I had an excellent customer service experience and the service was very thorough and complete. More

by rel57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramneet Garcha
August 31, 2022

The previous service I had in April 2022 was horrible. I was very relunctant in bringing my 2019 Honda Accord in regarding radio issues. April 2022 I was told I needed a battery. The battery was purchased More

by Cynthia Heath-Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
August 31, 2022

Service went well as always and service rep. was very polite and helpful, thank you! More

by Andres Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korrin Moore
...
19
...