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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
453 Reviews

453 Reviews of AutoNation Honda Thornton Road - Service Center

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September 04, 2022

I liked it that Ramneet Garcha came to my car with an ipad to check me in for my oil change & get my keys. More

by JERRIRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramneet Garcha
September 01, 2022

This was the best service experience I’ve ever received from my appointment scheduling, car drop off to being walked to my finished car after the service. Jacob took care of me and he’s my guy going forwa More

by Georgeahood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
September 01, 2022

The service personnel is friendly, professional and knowledgeable and are willing to share that knowledge More

by R Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korrin Moore
August 31, 2022

I always have a great experience using Honda’s service department. Service tech Ram was the first to greet me & kept me updated my whole wait. Thanks! More

by kimberlyr86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
August 31, 2022

I had an excellent customer service experience and the service was very thorough and complete. More

by rel57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramneet Garcha
August 31, 2022

The previous service I had in April 2022 was horrible. I was very relunctant in bringing my 2019 Honda Accord in regarding radio issues. April 2022 I was told I needed a battery. The battery was purchased More

by Cynthia Heath-Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
August 31, 2022

Service went well as always and service rep. was very polite and helpful, thank you! More

by Andres Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korrin Moore
August 30, 2022

The service at Thornton Honda was very courteous, Jake did his best to keep me informed throughout the wait. I was also quickly notified when an error was found in my billing. More

by Ylee5157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
August 29, 2022

I am a truck driver and when I get a moment to come and get my car serviced your company is so easy to get in and have my vehicle serviced fast and reliable service my service advisor is awesome she provid More

by Tazuki68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Normandy
August 28, 2022

Do not use this dealership they are a money pit in 5 months they have had my car 2xs and kept it 3 or 4 weeks each time I spent $5000 and the car still does not work right they told me I need to spend More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rakmneet Garcha
Aug 31, 2022 -

AutoNation Honda Thornton Road responded

Hi Sheila, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6078 to discuss what we can do to help.

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