Back

AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
456 Reviews

456 Reviews of AutoNation Honda Thornton Road - Service Center

Sort by
August 30, 2022

The service at Thornton Honda was very courteous, Jake did his best to keep me informed throughout the wait. I was also quickly notified when an error was found in my billing. More

by Ylee5157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
August 29, 2022

I am a truck driver and when I get a moment to come and get my car serviced your company is so easy to get in and have my vehicle serviced fast and reliable service my service advisor is awesome she provid More

by Tazuki68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Normandy
August 28, 2022

Do not use this dealership they are a money pit in 5 months they have had my car 2xs and kept it 3 or 4 weeks each time I spent $5000 and the car still does not work right they told me I need to spend More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rakmneet Garcha
Aug 31, 2022 -

AutoNation Honda Thornton Road responded

Hi Sheila, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6078 to discuss what we can do to help.

August 26, 2022

This dealership is close to my home and convenient for me. I made an appointment online for service. I waited for the service to be accomplished and was happy with the results. More

by Jocreel2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Normandy
August 25, 2022

Great experience wait time was reasonable, my service rep was friendly courteous informative and very helpful 👍🏽 More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Story
August 25, 2022

I always receive great service! My Service Advisor, Jacob, was very pleasant and extremely knowledgeable! More

by khillthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
August 25, 2022

I purchased my 2021 CRV in June of 2021. It was a nightmare. It took the finance department 2 months to pay off my previous car. I vowed to never buy another car from this dealership however More

by betteboo314
Recommend Dealer
No
Employees Worked With
You g lady
Aug 29, 2022 -

AutoNation Honda Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Thornton Road. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6078 to discuss what we can do to help.

August 25, 2022

My 17 yo services her 2018 Civic at Auto Nation Honda. They have proven to her that Customer Satisfaction is their #1 priority. More

by bangelface0974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Brovont
August 24, 2022

Parts for my vehicle were delivered quickly I was told by 3pm the next day but had been delivered and installed by 10:30 am next day. Good job. Service advisor Samantha was excellent she kept the line of com More

by mooreleatha5206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Normandy
August 23, 2022

JACOB BROVONT WAS VERY FRIENDLY AND NICE. THE TIME FOR THE OIL CHANGE WAS A LITTLE LONGER. I DIDIDN'T COMLIANT VISIITED WITH A CUSTOMER I JUST MEET. More

by LandryP07@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J BROVONT
...
20
...