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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
453 Reviews

453 Reviews of AutoNation Honda Thornton Road - Service Center

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July 22, 2022

Everyone at this dealership was so helpful and got my car taken care of very quickly‼️ On top of that, when I didn’t have a way to get there to pick up my car, they sent an Uber to take me there… on them! Th More

by Harolene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramneet Garcha
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July 21, 2022

Great experience! Darrin and another team member went out of their way in assisting me when I first arrived. After service maintenance was completed Darrin took the More

by wgkelly55gma.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin
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Jul 21, 2022 -

wgkelly55gma.com responded

Great experience!

July 14, 2022

I have always been given quick reliable service at a reasonable price. Great professional service. More

by Jerrsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown.
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July 14, 2022

Everything about my repair was very smooth and accurate. Nice not to have any surprises with the bill. More

by DannyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
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July 11, 2022

The waiting process was extremely long. Before checking out I had to ask if the maintenance on my car was completed. More

by blylisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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July 11, 2022

Not a good experience followed by a barrage of emails wanting to buy my car. No updates on status of car, just left me sitting there for 5 hours. More

by NS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Jul 14, 2022 -

AutoNation Honda Thornton Road responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Thornton Road take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6078 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 06, 2022

Great work but a lot longer wait. Told I would wait between 1 to 1:30 but waited 2:30 hrs ??? More

by Mattie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get a name
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July 04, 2022

I was immediately serviced when I arrived at the dealership. The service tech addressed my concerns in an efficient manner while addressing other services for my car. More

by lavondaoglesby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
U/k
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June 27, 2022

Thank you for your quality work and communications Kevin and Ram. Will see you next visit. More

by drummondc79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Ram
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June 27, 2022

Great service as always. Even though I had to wait for 2.5 hours for an inspection, the manager himself made sure that the customers and i were as comfortable as possible and More

by khaledjr2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramneel Garcha
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