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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
456 Reviews

456 Reviews of AutoNation Honda Thornton Road - Service Center

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September 16, 2023

Nakeysha kept me informed and provided great service at Hinda Service. Thank you for service. More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nakeysha
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September 15, 2023

they need a BETTER PHONE SYSTEM, WHEN CALLING YOU BETTER THE RUN AROUND WITH THE PHONE SYSTEM...never get a human More

by kansashuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ASHLEY SHE WAS GREAT, WHEN i GO BACK FOR MORE SERVICES, WILL ASK FOR HER
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September 14, 2023

My experience has restored my confidence in dealership customer service. My service manager Ashley was superb. She kept me informed all the way. The dealership where my vehicle was purchased is using AI a More

by kingdom_servant2003@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
September 13, 2023

I've always taken my Accord here and have always been satisfied. Will definitely keep coming. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
September 09, 2023

The service department fixed my car's problem quickly and satisfactorily. I was quite happy and will come back if I need help More

by pshewling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramneet, Rudolph
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September 04, 2023

Good: They had me in and getting info quickly. Comfortable lounge. Bad: Estimated it would take 2 hours, it took 4 plus. Contact told me the part that needed replacement is under the engine a More

by curmudgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
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Sep 07, 2023 -

AutoNation Honda Thornton Road responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please contact us at (770) 674-6078 so we can work with you to make this right.

September 01, 2023

Ashley was my advisor. She was excellent. Service at Honda Thornton Road is the best!! Ashley addressed all of my questions very professionally. More

by wallace7717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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August 28, 2023

Erika is the best! She provided great, professional, and personal customer service. Getting my car serviced was not overwhelming because she was extremely knowledgeable More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
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August 24, 2023

Salesman tried to buy my car while waiting two and half hours for oil change. More

by Imantis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika Blue
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Aug 29, 2023 -

AutoNation Honda Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (770) 674-6078. We'd appreciate the chance to make your experience a positive one.

August 18, 2023

Service folks are very helpful & responsive. Work is reliable. Cost is average. Easy & quick to schedule service. Long time service @ this dealership. More

by Cdrlillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
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