AutoNation Honda Thornton Road - Service Center

Rom Service Advisor at Auto Nation is absolutely amazing I am in from out of town had service done at another Honda dealership and during my trip I knew something wasn’t right with the car brought it right I am in from out of town had service done at another Honda dealership and during my trip I knew something wasn’t right with the car brought it right into ROM at AutoNation within five minutes He knew exactly what was wrong. The other dealership didn’t put the cover back on the air filter properly, but he also offered to check the car out completely to make sure everything was OK and I gave me great peace of mind. Thank you Rom!!! More

making an appointment is easy. the work is done in plenty of time to pick up the vehicle before closing the work is done in plenty of time to pick up the vehicle before closing More

Excellent pricing on a full synthetic oil change. I was able to reschedule easily after an emergency. I was able to reschedule easily after an emergency. More

Joseph listened to me and clearly understood I was there only for an oil change. He quoted the special that was being offered. He also managed my expectations stating my wait would be 1.5 hours - which I only for an oil change. He quoted the special that was being offered. He also managed my expectations stating my wait would be 1.5 hours - which I think is unreasonable for an oil change! This was not his fault, it was a staffing issue. All in all the service was performed, Joseph was understanding, BUT I arrived at 127p and left at 330p. That is unacceptable for a simple oil change! I expected to be in and out. I would recommend this center but suggest having a clear understanding of the length of wait before making your decision. More

Joseph was my service writer and he wasn’t pushy, but informed me on somethings that might need to replaced in the future. The techs do a good job on the oil change. The day I went it was busy, but I sti informed me on somethings that might need to replaced in the future. The techs do a good job on the oil change. The day I went it was busy, but I still was in and out in a reasonable amount of time for everything that gets done on the multi point inspection. More

Awesome Customer service and very dependable mechanics, clean waiting room with free coffee and lots of space clean waiting room with free coffee and lots of space More

Excellent Service! ! I’ve been with Honda since 2008 and this dealership is the best out of all of them, especially the service department. No long wait time. My Service ! I’ve been with Honda since 2008 and this dealership is the best out of all of them, especially the service department. No long wait time. My Service Advisor Ashley is the best!!! More

Dependable, friendly, professional. Work is done in a timely matter. Service advisor listens to your concerns Work is done in a timely matter. Service advisor listens to your concerns More

Told me the part would be in but it wasn’t. I wasted 3 hours getting there, waiting…. I wasted 3 hours getting there, waiting…. More

Service was friendly and completed within 2 hrs. I would recommend the device to others I would recommend the device to others More