AutoNation Honda Thornton Road - Service Center

My service experience with Erika Blue was outstanding. Erika is heads and shoulders above any of the previous service advisors I have done business with in the past. Erika is professional, friendly, knowl Erika is heads and shoulders above any of the previous service advisors I have done business with in the past. Erika is professional, friendly, knowledgeable and easy to talk to. I left my service appointment educated on my vehicles needs and feeling confident that my care had been well taken care of. Thank you Erika! More

The service person was very nice, wonderful. The next day after picking up my car an error message popped up on the dash display. "Fuel Cap", I had never seen this before. Of course I checked The next day after picking up my car an error message popped up on the dash display. "Fuel Cap", I had never seen this before. Of course I checked the fuel cap, which shouldn't have been touched for an oil change. Based on research someone or something affected my evap system while under my hood telling me everything I need to get fixed. Who is going to take responsibility? More

Very satisfied with recent service appointment. Super easy to make online appointments. Erika Blue was great to work with and handled my check in and exit quickly. Very personable and professional Super easy to make online appointments. Erika Blue was great to work with and handled my check in and exit quickly. Very personable and professional experience with her! I’ve been a customer for 22 years, car purchases and service, and I continue to trust this dealership. More

Rom Service Advisor at Auto Nation is absolutely amazing I am in from out of town had service done at another Honda dealership and during my trip I knew something wasn’t right with the car brought it right I am in from out of town had service done at another Honda dealership and during my trip I knew something wasn’t right with the car brought it right into ROM at AutoNation within five minutes He knew exactly what was wrong. The other dealership didn’t put the cover back on the air filter properly, but he also offered to check the car out completely to make sure everything was OK and I gave me great peace of mind. Thank you Rom!!! More

making an appointment is easy. the work is done in plenty of time to pick up the vehicle before closing the work is done in plenty of time to pick up the vehicle before closing More

Excellent pricing on a full synthetic oil change. I was able to reschedule easily after an emergency. I was able to reschedule easily after an emergency. More

Joseph listened to me and clearly understood I was there only for an oil change. He quoted the special that was being offered. He also managed my expectations stating my wait would be 1.5 hours - which I only for an oil change. He quoted the special that was being offered. He also managed my expectations stating my wait would be 1.5 hours - which I think is unreasonable for an oil change! This was not his fault, it was a staffing issue. All in all the service was performed, Joseph was understanding, BUT I arrived at 127p and left at 330p. That is unacceptable for a simple oil change! I expected to be in and out. I would recommend this center but suggest having a clear understanding of the length of wait before making your decision. More

Joseph was my service writer and he wasn’t pushy, but informed me on somethings that might need to replaced in the future. The techs do a good job on the oil change. The day I went it was busy, but I sti informed me on somethings that might need to replaced in the future. The techs do a good job on the oil change. The day I went it was busy, but I still was in and out in a reasonable amount of time for everything that gets done on the multi point inspection. More

Awesome Customer service and very dependable mechanics, clean waiting room with free coffee and lots of space clean waiting room with free coffee and lots of space More

Excellent Service! ! I’ve been with Honda since 2008 and this dealership is the best out of all of them, especially the service department. No long wait time. My Service ! I’ve been with Honda since 2008 and this dealership is the best out of all of them, especially the service department. No long wait time. My Service Advisor Ashley is the best!!! More