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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
453 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
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453 Reviews of AutoNation Honda Thornton Road - Service Center

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July 14, 2023

Rom Service Advisor at Auto Nation is absolutely amazing I am in from out of town had service done at another Honda dealership and during my trip I knew something wasn’t right with the car brought it right More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rom
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi Karen, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Thornton Road. If you have any further questions, please give us a call. We're always happy to help!

July 13, 2023

making an appointment is easy. the work is done in plenty of time to pick up the vehicle before closing More

by mark.dejong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joseph
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 06, 2023

Excellent pricing on a full synthetic oil change. I was able to reschedule easily after an emergency. More

by Jeff Hanahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Blue
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 03, 2023

Joseph listened to me and clearly understood I was there only for an oil change. He quoted the special that was being offered. He also managed my expectations stating my wait would be 1.5 hours - which I More

by Rstricklin1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 06, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6078. We hope to hear from you.

July 02, 2023

Joseph was my service writer and he wasn’t pushy, but informed me on somethings that might need to replaced in the future. The techs do a good job on the oil change. The day I went it was busy, but I sti More

by stw82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you're ever in need of more help, please let us know! Take care!

June 30, 2023

Awesome Customer service and very dependable mechanics, clean waiting room with free coffee and lots of space More

by travel.luck13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2023

Excellent Service! ! I’ve been with Honda since 2008 and this dealership is the best out of all of them, especially the service department. No long wait time. My Service More

by krissyBabb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley and Tayo
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 29, 2023

Dependable, friendly, professional. Work is done in a timely matter. Service advisor listens to your concerns More

by yakw49
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Advisor Ramneet and technician Henry
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience!  If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2023

Told me the part would be in but it wasn’t. I wasted 3 hours getting there, waiting…. More

by Asb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
The problem was the phone person
Jun 29, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Please contact us at (770) 674-6078 so we can work with you to make this right.

June 22, 2023

Service was friendly and completed within 2 hrs. I would recommend the device to others More

by ronaldmifflin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Thornton Road and we hope to be of service again in the future.

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