AutoNation Honda Tucson Auto Mall

They always keep me informed of where we are at in the process & checked on me numerous times to see if I needed anything. process & checked on me numerous times to see if I needed anything. More

Really fast service,, just what we wanted with no pressure or drama. Nice, caring and complete! pressure or drama. Nice, caring and complete! More

Short,easy and no drama. We got what we wanted. Simple, fast loan with easy process. We got what we wanted. Simple, fast loan with easy process. More

They have always went above and beyond to take care of my needs. Seems like all of their employees are super friendly. They have answers for all of my dumb questions without making me feel dumb. needs. Seems like all of their employees are super friendly. They have answers for all of my dumb questions without making me feel dumb. More

Very straight forward service wise, Simon and Alan were amazing on communication, and I look forward to working with those gentlemen again. amazing on communication, and I look forward to working with those gentlemen again. More

Experience was very positive. No wasted time. No surprises. The experience with Gregg was first rate. Excellent employee. No wasted time. No surprises. The experience with Gregg was first rate. Excellent employee. More

We have always had a good experience at this dealership since we got out Honda pilot. Knowledgeable staff, great service department. Convenient location. We will use this dealer for years to come. Greg is since we got out Honda pilot. Knowledgeable staff, great service department. Convenient location. We will use this dealer for years to come. Greg is the best service person, friendly, Knowledgeable, personable. Willing to explain what is going on. Always a busy location. More

Abid very engaging and knowledgeable about sales of new Hondas. Once I had decided on a new CRV I was taken to the Business Office where (in retrospect) they proceeded to compensate for me, (1) Not taking Hondas. Once I had decided on a new CRV I was taken to the Business Office where (in retrospect) they proceeded to compensate for me, (1) Not taking the extended warranty, (2) Not financing, and (3) Not trading in my car. There were 4 charges among the long list of charges that were thrown in, not discussed, and certainly not explained as "optional". It was my oversight for not taking the time to discover in fine print that they WERE optional. This was underhanded and unethical, but not illegal since I signed my name! A great way for them to take advantage of an older woman purchasing a car by herself. When I complained later Abid consoled me by saying I shouldn't feel bad since I had purchased the car for less than MSRP. The car I wanted was driven down from Phoenix and experienced a crack in the windshield en route, I guess. It wasn't replaced for 10 days, and was then brought to my house before being calibrated, necessitating my driving 30 miles to get that done. I waited in the dealership for 3 hours while this work was being done, in spite of having an appointment. Not a fan of Auto Nation Honda Tucson! More

Greg Cheeseborough (sp) as my service writer was excellent. He explained what needed to be done on this service call, kept me informed along the way and his relationship with the technician allowed excellent. He explained what needed to be done on this service call, kept me informed along the way and his relationship with the technician allowed my car to be serviced and returned in what I believe to be a reasonable time. I bought this Honda Pilot from the dealership and the only people who have serviced it is this dealership. The reason I keep returning (I am a widowed, 75-year-old female) to this dealership is Greg! He doesn't talk down to me .. he is thorough in his explanations and has a great personality! Respectfully, Candace Brockey More