AutoNation Honda Tucson Auto Mall

I have been a long time customer (over 20 years) and I definitely noticed there has been changes with new faces and customer support upon my last visit. It appears they new crew has some work to do as far definitely noticed there has been changes with new faces and customer support upon my last visit. It appears they new crew has some work to do as far as approaching customer who have scheduled appointments in a timely manner. I pulled up to get my normal oil and filter change and waited for approximately 15-20 minutes before I was helped with a service person. Let's hope I have a better experience on my next visit. More

Always excellent service. John Beeman was attentive, and thorough. Service techs provided a detailed explanation of the work done and needed. Thanks!! John Beeman was attentive, and thorough. Service techs provided a detailed explanation of the work done and needed. Thanks!! More

Polite workers and efficiently done. Did a thorough check of my car and finished work within the time estimate. Did a thorough check of my car and finished work within the time estimate. More

i came in to get an estimate on repair of the exhaust system fixed. it had rusted through at the flex joint at the front. Your man said he would do an inspection and and give me an estimate for free. The system fixed. it had rusted through at the flex joint at the front. Your man said he would do an inspection and and give me an estimate for free. Then he charged me $75 and the estimate was very high. Also it would be 3 weeks to get the part. He also said several other stuff needs to be done for a total of about $1500. I believe you have lost a customer and also as many additional i can tell about such practices. By the way i got the exhaust fixed for much less money and it only took one day to get the part delivered and installed. The exhaust was rusted all the way through with less than 30,000 miles. The honda accord is a 2013 but it still should not have been rusted through with less than 30,000 miles. The exhaust should have been fixed for free to me. More

Prompt service. Full discussion of service needs, kept me apprised of status while waiting and checked out easily. Full discussion of service needs, kept me apprised of status while waiting and checked out easily. More

They get to work on my car quickly and finish it fast with very good price with very good price More

Staff was effiecnt, friendly and very professional. Excellent check in process, easy. Was have an oil change and 60,000 mile service. with fluid change, radio flush. etc. Try service rep Craig gave Excellent check in process, easy. Was have an oil change and 60,000 mile service. with fluid change, radio flush. etc. Try service rep Craig gave a estimate detailing the work to be done and time estimate but were on target. An over all pleasant experience is why I'll return. More

Pat and Bob are the best! Honest with pricing and quick to make us happy with our new car! Honest with pricing and quick to make us happy with our new car! More

I purchased my first Honda at this dealership, a Honda Accord, loved the care I received, so when I was in the market for a new car in 2017, I decided to go shopping again for a Honda, I chose this Honda Accord, loved the care I received, so when I was in the market for a new car in 2017, I decided to go shopping again for a Honda, I chose this Honda dealership. I purchased a 2017 Honda Civic and have been very happy with the customer service. When I need my car service done, I also have it done there. Highly recommend them for buying and servicing your Honda investment. More

Buying our car was an amazing experience! They went above and beyond to get the price we needed! They went above and beyond to get the price we needed! More