AutoNation Honda Tucson Auto Mall

Great experience, I appreciate all the assistance, I’ve been having issue with my vehicle but I’ve been helped with patience and consistency. been having issue with my vehicle but I’ve been helped with patience and consistency. More

My service rep was polite and efficient. Great service. I only waited 90 minutes and then I was out the door. Great service. I only waited 90 minutes and then I was out the door. More

I continue to be impressed with care and diligence of this dealership. I haven’t had a flat tire in years. But it does happen and I got one. I went to a local car repair shop, they told me it can not be this dealership. I haven’t had a flat tire in years. But it does happen and I got one. I went to a local car repair shop, they told me it can not be repaired and the bad news is that you will need to replace all 4 tires because how the tire monitoring system works. I called Autonation, they gave me a quick appointment. When I went there Gregg told me he will change only one tire and they will make the system work, saving me some money. It has worked without any system alert over the past few days. Gregg has been my consultant in the past few times I had to take my car and I have been very pleased with the way he has taken care of my issues. Than you. More

Always great service when I go there. Can rely on the folks there. Thank you Can rely on the folks there. Thank you More

I was about to walk into dealership when my salesperson came out and greeted us.Donna was quick to ask how she could help us and immediately started showing us what she had on the lot.When what we were loo came out and greeted us.Donna was quick to ask how she could help us and immediately started showing us what she had on the lot.When what we were looking for was not available she then began showing us cars available in Phoenix.We found exactly what we wanted and Donna had it here in Tucson the next morning.We bought the car and process was very easy and better than expected as far as interest rate.I’ve had.a 2001 Honda Civic before and was very happy with the new 2019 Honda Civics as they are now very sporty looking.Loved them as soon as I saw them. More

I was met soon upon arrival by someone who took my information, and told me that he would let my service representative know that I had arrived for my 1:00 appointment. My service representative, Joh information, and told me that he would let my service representative know that I had arrived for my 1:00 appointment. My service representative, John Beeman, arrive shortly to go over my requested service. My service representative, John Beeman, went out of his way to be helpful. I am recovering from hip replacement surgery, and having difficulty walking. He helped me to a comfortable chair, got water and an ice cream bar for me, and estimated my wait to be about three hours. When my car was ready, he walked me out to my car and helped me in. This was very much appreciated. More

Honda's customer service is top-notch! From the friendly service representative, My experience was excellent. Kudos to Honda for their commitment to customer satisfaction! Highly recommend From the friendly service representative, My experience was excellent. Kudos to Honda for their commitment to customer satisfaction! Highly recommended. More

It’s very easy and convenient to get service here. I would always prefer to service my vehicle here I would always prefer to service my vehicle here More

Everything was great except the wait, even with an appointment for recall item repair. Was told it would take 1-1/2 to 2 hours, so I went to work. Was dropped off after two hours, and it took another appointment for recall item repair. Was told it would take 1-1/2 to 2 hours, so I went to work. Was dropped off after two hours, and it took another two hours of waiting. I would like to say that the selection of ice cream bars made the wait a bit more enjoyable! More

The dealership itself is clean and modern and well staffed. More importantly, it is staffed by people who are personable, caring, and competent. I felt at home there amongst those that I worked with t staffed. More importantly, it is staffed by people who are personable, caring, and competent. I felt at home there amongst those that I worked with to buy our car. More