AutoNation Honda Tucson Auto Mall

The people are always very helpful and work very hard on my car. They are great at explaining exactly what they are doing.. I really appreciate everyone there. my car. They are great at explaining exactly what they are doing.. I really appreciate everyone there. More

Aaron was very professional in his approach to our trade in and purchase of our new Honda CR-V. He took the necessary time to explain and demonstrate the features of the new vehicle we purchased. in and purchase of our new Honda CR-V. He took the necessary time to explain and demonstrate the features of the new vehicle we purchased. More

The dealership was straightforward and fair. I never felt deceived in any way and that is unfortunately still not the case with many dealerships. felt deceived in any way and that is unfortunately still not the case with many dealerships. More

There were multitudes of sales personnel but only 2 service advisors. They were running around like chickens with their heads cut off trying to service all the customers. Scott did a great job for me, service advisors. They were running around like chickens with their heads cut off trying to service all the customers. Scott did a great job for me, the best he could under the circumstances, but it was ridiculous to wait 4.5 hours for an oil change, tire rotation and easy repair to the blind spot warning system. In addition to jockeying cars, helping customers, Scott also had to do all the paperwork and take my payment! Where’s the office staff?? I understand staffing is difficult these days for various reasons, but this dealership needs to do something to improve the service! More

Just move to Tucson and I have to say I received Great service, awesome and knowledgeable staff, service, awesome and knowledgeable staff, More

The service rep who greeted me and processed my paperwork was both very friendly and professional. He kept me informed of progress while seeing to my comfort. was both very friendly and professional. He kept me informed of progress while seeing to my comfort. More

My overall experience was great! I found the car I was looking for. I love my new HR-V and the way it handles. Couldn’t ask for more. Go see Eddie! looking for. I love my new HR-V and the way it handles. Couldn’t ask for more. Go see Eddie! More

The sales rep was exceptionally attentive, were the sales manager and the documentarian. Very patient. Only negative was the time for documentation. manager and the documentarian. Very patient. Only negative was the time for documentation. More

Overall I am pleased with dealership. I just had the timing belt package work done because the advisor said it would be a good idea to have it done to keep from having bigger problems down the road and timing belt package work done because the advisor said it would be a good idea to have it done to keep from having bigger problems down the road and it was a suggested maintenance for my vehicle at this time. On my invoice it says “CSDR Customer states vehicle has a drivability concern.” What is this supposed to mean? I was having no problems with my Pilot and was not anxious to spend $1500 at this time ( even tho I had a coupon for $150 off the price). I only had it done at this time because I was told how expensive it would be if one of these parts failed down the road. I am now having a noise when I turn my ac/heater off which I didn’t have. I will go back to the dealership in a few days if this continues. More